troubleshooting Question

Search not working in Outlook 2016

Avatar of Lydia Fleeman
Lydia Fleeman asked on
ExchangeOutlookWindows 10
7 Comments1 Solution4436 ViewsLast Modified:
I have followed numerous tech bulletins to get the search feature in Outlook 2016 working to no avail.  

Windows 10 Pro 64 bit
Microsoft Office Home and Business 2016
Addins - Sharefile (encrypted email)
                NitroPro (disabled)

So far I have:
Made sure outlook is included in indexing options
Deleted, rebooted, recreated the index
Repaired, Deleted and allowed the .ost file to recreate
Turned Exchange Mode Off/On
Ran Quick Repair on Office

The index appears to stop indexing at around 4500 items.  There are far more to index, but it won't go any further (today).  Similar steps yesterday appeared to fix the search feature and the indexing items were closer to 100,000.  Recent items are not being found  in a search, (although indexing says it is complete).

Tech bulletins are all over the place on what may cause this.  Has anyone had the same problem with Outlook 2016?
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