We help IT Professionals succeed at work.

Centos 6.5 Install On VMware Workstation 12 Problem

sharingsunshine
on
1,201 Views
Last Modified: 2017-03-28
I am trying to install this s/w CentOS-6.5-x86_64-minimal.iso   and when it is starting up it keeps showing this error:
unsupported hardware error
I have a new Dell size of my processor thinking the problem was my processor I have toggled all the way down to 1 processor and 2 cores, 60 GB disk and I have plenty and 16 GB of memory and my system has 64 GB.

So, please help me get past this hurdle.
Comment
Watch Question

JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Are you sure you have VD-T (? exact term?) enabled in the BIOS?   You need this. Set it, save it, restart and then try again.

Author

Commented:
not sure where it is to enable it
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Top Expert 2015

Commented:
6.5 is very old. Why not 6.8 or 7.3?

Author

Commented:
VD-T is set already.  I need 6.5 to simulate the environment I am using now.  I plan to upgrade but I need the test site to work on 6.5 first.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Centos 6.x is fine with Workstation 12

https://www.vmware.com/resources/compatibility/search.php?deviceCategory=software

Can you check your source install file and perhaps download a new version?

Author

Commented:
I have done this multiple times can you suggest a link that you have used that you have used?
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
I use Ubuntu, not Centos. If you have downloaded multiple time, the source should be OK. Can you try it on a different machine?

Author

Commented:
I only have this system Dell Precision 7510.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Is this source the same as yours?

http://vault.centos.org/6.5/isos/x86_64/

Author

Commented:
yes, and I chose minimal.iso
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
There must be some incompatibility with your machine , but VMware should isolate that. Can you try a different ISO than minimal and see if that works.

Author

Commented:
I installed netinstall.iso and I get to this prompt and don't know how to get past it.

asking for type of media
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Is netinstall an operating system?  When you install it, in the VMware setup is a selection for the local CD drive or an ISO file. Burn the ISO to a DVD and install it that way.

Also, although I do not think it is the root cause, you can uninstall VMware, restart, and install it again to see if the VMware Setup was the cause.
Top Expert 2015

Commented:
Please install from minimal.iso Use LSI for disk.
https://partnerweb.vmware.com/GOSIG/CentOS_6.html

Also make sure you have no other virtualisation software like hyper-v role installed.

Author

Commented:
gheist I used the minimal and it installed with LSI the default one.  I have no other virtualization software installed. I am still getting the unsupported hardware error that looks like thiscentos-hardware.JPG

Author

Commented:
John, I don't have a burner on my system.  Netinstall isn't an operating system.  I am OK to reinstall VMware workstation but how do I back all of the VM's that are built?  Or, will they be affected when I delete the program?
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
You can back up the machines for safety but uninstalling VMware does not delete machines. They stay in the machine folders
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
By the way, VMware 12.5.3 is out this morning
Top Expert 2015

Commented:
Make sure you CREATE virtual machine with CentOS profile, not change red hat to centos
Does it boot 5.11 or 6.8 ?

Author

Commented:
there was no 6.8 when you drill down the options were empty.  So I went to 6.7 and got farther than in a long time.  It hung up on this screen
centos-tools.JPG
How can I tell if it is working or not.  It has been 17 minutes and the screen is staying the same?
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
There would appear to be something else wrong - either with your VMware Install or with your machine (old BIOS or Chipset).

The newer machine should certainly install.
Top Expert 2015
Commented:
Unlock this solution and get a sample of our free trial.
(No credit card required)
UNLOCK SOLUTION
Top Expert 2015

Commented:
John H: 7510 is server-priced laptop from 2016Q3 ... it can be just too good, not too bad.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
Unlock this solution and get a sample of our free trial.
(No credit card required)
UNLOCK SOLUTION
Top Expert 2015

Commented:
In too good part: https://bugzilla.kernel.org/show_bug.cgi?id=190061
Which in turn hints to use older VM hardware version to mask out new extensions until fix leands in CentOS kernel

Author

Commented:
I looked at your link gheist but I can't see what changes I need to make before it will start working again on my i7 proecssor.
Top Expert 2015

Commented:
i7 is not a processor generation. problem is SkyLake generation.

How do you install vmware tools? It looks weird at that point. And you need to select 'eject' package in installer.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
My machine is a Skylake CPU and runs all 64-bit machines I have - Windows and Linux.
Top Expert 2015

Commented:
John Hurst: have you seen vmware tools install at first centos/redhat boot? Me not...
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
I have several Linux systems, but not Centos. VMware Tools install on any linux system but not automatically. You need the VMware KB for the specific Linux system.
Top Expert 2015

Commented:
I have close to hundred Linux systems but I have not seen Red Hat or CentOS picking up vmware tools install at first boot.

Maybe that missing 'eject' package prevents startup script from ending.... (it is to remove cdrom from drive and tell vmware tools install has finished)

Official guide says to mount CD and run install script.
https://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1014294
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
I have never had any Linux system install VMware tools at first boot. One has to use the VM menu to install tools, mount the drive and use the command prompts to install. Messy but that is how it works for me.
Top Expert 2015

Commented:
No different for me, good that red hat 7 or ubuntu 14 started to have open-vm-tools included in distro ;)
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
It is in the VMware Menu, not the Linux menu
Top Expert 2015

Commented:
You install open-vm-tools(-x11) in the guest and vmware product says you have tools from other source and never complains about outdated tools, it is supported conf for CentOS7 and Ubuntu, and recommended over installing tools via CD or tools package repos....

Author

Commented:
I have read all your comments but it seems you are talking to each other.  If you have something for me to try or do please let me know.  Thanks.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
I cannot find a reason why your Skylake (?) machine will not install any 64-bit software. Did you try upgrading VMware (now 12.5.4)

And until you can install something, VMware Tools do not enter the picture. Sorry about that.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
I have asked you 3 times if you have uninstalled / reinstalled VMware Workstation or upgraded it.

If you will not answer us, is it a surprise to you that some conversation occurs anyway?
Top Expert 2015

Commented:
I just found your screenshot very unbelievable, with experience of hundreds of Redhat and related vmware server VMs never seen vmware tools installer on first boot automatically....
Can you somehow disable it?

Author

Commented:
I only saw this comment and because it seemed you weren't confident about it I upgraded to 12.5.3 instead.  I also didn't know the best way to reinstall it.  So I had been looking for a best practice method.

*******
Also, although I do not think it is the root cause, you can uninstall VMware, restart, and install it again to see if the VMware Setup was the cause.
********

Nevertheless, I don't want to waste your time or mine anymore. So I have hired VMWARE to fix it. I'll report back when it's fixed.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Did VMware fix the issue? Can you start any other system?

Author

Commented:
Yes, it appears upgrading the system before the image is installed causing the problem.  That is the only thing they did different with the images I was already trying.  In other words, just take the defaults.  They also loaded the image later not when it is prompted for on the installer.

Author

Commented:
Both of you were very close.  When I increased the resources in the beginning it was too much.  Increasing it later on didn't cause any issues.

So neither of you got the answer but you helped me to narrow down the options and caused me to contact VMware for the solution.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Thank you for the updates. I appreciate it

Author

Commented:
You are welcome and thanks for contributing to the question.

Gain unlimited access to on-demand training courses with an Experts Exchange subscription.

Get Access
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Empower Your Career
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE

Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Unlock the solution to this question.
Thanks for using Experts Exchange.

Please provide your email to receive a sample view!

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.