troubleshooting Question

Bad_Pool_Header 0x0000019 BSOD tho can boot in safe mode

Avatar of sunhux
sunhux asked on
Windows OSLaptops NotebooksWindows 7
18 Comments4 Solutions2915 ViewsLast Modified:
The Lenovo has been working fine till around 2-3 weeks ago, it BSODed
while booting up : saw the Windows logo & shortly after it BSODed 0x0...19
Not aware of any change other than around those few days, noted an
MS update took place (from Windows "System Restore" point description.

It could boot up in Safe Mode or "Safe Mode with Networking" though.
Tried "Repair Windows" & it did not help.

https://www.experts-exchange.com/questions/26813125/Bad-Pool-Header-0x019-BSOD.html
Also tried the suggestions given in url above ie

1. boot up in Safe Mode & renamed away the file
    C:\Windows\System32\FNTCACHE.DAT & reboot

2. sfc / scannow   in Safe Mode showed no error (ie no integrity issue)

3. in Safe Mode, I used msconfig to disabled the AV TrendMicro & a few startups
    that are of unknown developer

I can attach the minidump & the screen showing the BSOD if it's useful as clue
for troubleshooting.

Running Windows 7 Profesnl
ASKER CERTIFIED SOLUTION
RaminTechnical Advisor

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