deleting quartine files

james hice
james hice used Ask the Experts™
on
I am new on  this topic.   I have the free download on my computer.  I ran the scan and I find my computer has threat files, by deleting the threats will that delete programs or operating system programs.  hope I have explained clear enough.

jim
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Business Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
You have to decide for yourself (not enough information here) whether the files you downloaded are legitimate and the quarantine is a false positive, OR, whether the files are a true threat.

If (a) excluded the files from the quarantine and move on.
If (b) delete the files.

Be careful as this is how users get viruses.
RaminTechnical Advisor
Commented:
When an anti-virus program quarantines an infected file, it disables and moves it to a secure location on your computer. You or a virus can no longer open it or execute it, and it cannot do any harm.

If your computer has been running fine since the file is in quarantine, it is probably safe to completely delete it. However, if you are unsure, you can keep it in quarantine should you need to later restore it. It will not do any harm from there, and only take up a little bit of hard-drive space.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
I get the occasional false positive, so we need to know what we are dealing with.
RaminTechnical Advisor
Commented:
in this situation the best thing is to wait for a couple of days or weeks,
that file will automatically send to their analyzing center, they work on it's algorithm and if they find out  it is not safe, your Antivirus will remove it automatically, and if it was safe, they remove it from their virus signature database and Antivirus will not recognize it as a virus next time.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Answers on how to deal with quarantined files provided.

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