troubleshooting Question

Remote desktop gateway event 6273 reason 37 using Domain Admin to login through jump desktop

Avatar of Andre P
Andre PFlag for Canada asked on
Windows Server 2012
2 Comments1 Solution128 ViewsLast Modified:
Hi I am trying to RDP  access my server using Jump Desktop for Mac.  I am remoting in using the domain admin account .
This account works fine from windows .
When I try to login I get 6273 reason 37 which is basically saying that the user cannot login at that time .
This makes no sense since I am able to login on a non mac platform .
I am attaching the error I get  from jump desktop
I am also the administrator of the RDP gateway but I dont know what I need to do make this work .
I am hoping someone used this product and can help .
I have also attached the event log message .
Andre P

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 2 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 2 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros