troubleshooting Question

Remote desktop gateway event 6273 reason 37 using Domain Admin to login through jump desktop

Avatar of Andre P
Andre PFlag for Canada asked on
Windows Server 2012
2 Comments1 Solution128 ViewsLast Modified:
Hi I am trying to RDP  access my server using Jump Desktop for Mac.  I am remoting in using the domain admin account .
This account works fine from windows .
When I try to login I get 6273 reason 37 which is basically saying that the user cannot login at that time .
This makes no sense since I am able to login on a non mac platform .
I am attaching the error I get  from jump desktop
I am also the administrator of the RDP gateway but I dont know what I need to do make this work .
I am hoping someone used this product and can help .
I have also attached the event log message .
Andre P

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Log in to continue reading
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform for $9.99/mo
View membership options
Unlock 1 Answer and 2 Comments.
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
See how we're fighting big data
The Value of Experts Exchange in My Daily IT Life

Experts Exchange (EE) has become my company's go-to resource to get answers. I've used EE to make decisions, solve problems and even save customers. OutagesIO has been a challenging project and... Keep reading >>


Owner of Outages.IO
Phoenix, Arizona, United States
Member Since 2016
Join a full scale community that combines the best parts of other tools into one platform.
Unlock 1 Answer and 2 Comments.
View membership options
“All of life is about relationships, and EE has made a virtual community a real community. It lifts everyone's boat.”
William Peck

Member since 2004