troubleshooting Question

Remote desktop gateway event 6273 reason 37 using Domain Admin to login through jump desktop

Avatar of Andre P
Andre PFlag for Canada asked on
Windows Server 2012
2 Comments1 Solution128 ViewsLast Modified:
Hi I am trying to RDP  access my server using Jump Desktop for Mac.  I am remoting in using the domain admin account .
This account works fine from windows .
When I try to login I get 6273 reason 37 which is basically saying that the user cannot login at that time .
This makes no sense since I am able to login on a non mac platform .
I am attaching the error I get  from jump desktop
I am also the administrator of the RDP gateway but I dont know what I need to do make this work .
I am hoping someone used this product and can help .
I have also attached the event log message .
Screen-Shot-2017-03-09-at-5.07.36-PM.png
JumpDesktop2.txt
ASKER CERTIFIED SOLUTION
Andre P

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