Exchange 2010 and Outlook 2010
Hello,
I have a SBS 2011 running with Exchange 2010. On mailbox "User 1 " I added full access permission for User 2. However in the Outlook 2010 of User 2 there is a constant window poping - outlook cannot access data file for mailbox "User 1"
How can I solve this?
I have a SBS 2011 running with Exchange 2010. On mailbox "User 1 " I added full access permission for User 2. However in the Outlook 2010 of User 2 there is a constant window poping - outlook cannot access data file for mailbox "User 1"
How can I solve this?
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You may have a corrupt outlook data file for user 2. Try running Scanpst.exe. To do this:
1. Close Outlook
2. From Task Manager look for and End Process on DW20.exe (outlook error reporting) and Outlook.exe (just in case there additional processes)
3.) Go to C:\Program Files(86)\Microsoft\Office
Run it twice to be sure all errors are fixed. You might have to run it more than twice to completely fix all errors so run it until it reports no error.
If this doesn't do the trick then you can delete all the ost file in C:\users\<username>\AppDat
As with everything make sure you have a good back up is recommended before you begin.
1. Close Outlook
2. From Task Manager look for and End Process on DW20.exe (outlook error reporting) and Outlook.exe (just in case there additional processes)
3.) Go to C:\Program Files(86)\Microsoft\Office
Run it twice to be sure all errors are fixed. You might have to run it more than twice to completely fix all errors so run it until it reports no error.
If this doesn't do the trick then you can delete all the ost file in C:\users\<username>\AppDat
As with everything make sure you have a good back up is recommended before you begin.
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