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How to get iTunes backup or any sort of backup with no passcode?

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Last Modified: 2017-04-03
My boss has forgotten his password, any way to get to the phone? it is an iPhone 7 plus, I would guess iOS 10.2
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Team Lead RRS Desk
Top Expert 2016
Commented:
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Author

Commented:
No previous backup! the mac has been stolen
Edward PamiasTeam Lead RRS Desk
Top Expert 2016

Commented:
If he has an ITunes account there should be a backup in the cloud.
Edward PamiasTeam Lead RRS Desk
Top Expert 2016

Commented:
Apple Support should be able to assist you with that if needed.

Author

Commented:
Unfortunately not! any other third party software you may think of?
Edward PamiasTeam Lead RRS Desk
Top Expert 2016

Commented:
I was reading an article on the Apple site and it looks like no way to recover. :(

https://support.apple.com/en-us/HT204306
Edward PamiasTeam Lead RRS Desk
Top Expert 2016

Commented:
How do you know he did not have ICloud enabled on the phone? Usually it's enabled by default.

Author

Commented:
The iPhone shows 70G data, he never paid for storage on iCloud
Edward PamiasTeam Lead RRS Desk
Top Expert 2016

Commented:
Oh.... they only give you 5 gigs of storage.
Edward PamiasTeam Lead RRS Desk
Top Expert 2016

Commented:
I do not have any good news for you. Sorry I could not be of more help.
Eoin OSullivanConsultant
CERTIFIED EXPERT

Commented:
Just to clarify .. you have the iPhone 7 and you can open the iPhone and use it .. what password has been forgotten?  The iTunes/iCloud password?  Or is it the PIN for the phone itself?

If the Mac is stolen .. you should immediately try and get into iCloud .. reset the passwords and use the Find my Mac
https://support.apple.com/en-ie/HT204756

if this is the password your "boss" cannot remember you can reset it in a few ways but it will depend how the iCloud account was setup
https://iforgot.apple.com/password/verify/appleid

If the iPhone was paired with a Mac PC and that PC is gone .. it will not materially affect the iPhone BUT depending on how your "boss" had setup their music and photos etc .. some or all of the data may be recoverable.

For example your "boss" might have used iCloud for storing contacts and calendars and notes and even photos but just not the iCloud backups.  So if you can get into iCloud you might be able to recover or access that.


If you get a NEW Mac it is possible to pair the iPhone and new Mac but you have to go through a few steps
http://evolver.fm/2011/02/28/how-to-switch-an-old-iphone-to-a-new-computer/
Edward PamiasTeam Lead RRS Desk
Top Expert 2016

Commented:
I think he said his boss lost the pass code to the phone but what I am wondering how does he know he has 70 gig of data?
Eoin OSullivanConsultant
CERTIFIED EXPERT

Commented:
@Edward .. yes precisely as iPhones come in 32, 128 and 256Gb so not sure where 70Gb is coming from.  
That's why I asked Rezwan to clarify precisely what passcode he is referring to and as he mentioned the Mac was stolen I covered a few related issues
CERTIFIED EXPERT
Distinguished Expert 2019

Commented:
From the question, the password lost is the PIN to unlock the phone and from the further comment of the author, no iCloud backup is available.

Author

Commented:
That is correct the 4 digit PIN to unlock the device
Edward PamiasTeam Lead RRS Desk
Top Expert 2016

Commented:
If the he has version IOS 9 there is a way to by pass. If he has the latest version then you may be out of luck.
See link below...

http://www.computerworld.com/article/3041302/security/4-new-ways-to-bypass-passcode-lock-screen-on-iphones-ipads-running-ios-9.html
CERTIFIED EXPERT
Distinguished Expert 2019

Commented:
The question already said that it is an iPhone 7 Plus and the iOS is 10.0.1.
Edward PamiasTeam Lead RRS Desk
Top Expert 2016

Commented:
Edward PamiasTeam Lead RRS Desk
Top Expert 2016

Commented:
@Jackie, I am on Decaf today... :)
CERTIFIED EXPERT
Distinguished Expert 2019

Commented:
Me 2.

We do not discuss how to bypass security in this forum.

So, we cannot offer any help on a lost PIN.
Edward PamiasTeam Lead RRS Desk
Top Expert 2016

Commented:
I just shared what was on legitimate sites.... not hacker sites. Going forward I will make sure I do not discuss in forum.

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