We help IT Professionals succeed at work.
Get Started

Renaming Windows 2012 issue

Last Modified: 2017-04-04
We have one client with a Windows 2012 server which is running well with one issue the domain name was the same as their website domain which of course meant they could not connect to it without changing internal dns settings which was tedious but worked.  We finally did a domain rename following these steps https://mizitechinfo.wordpress.com/2013/06/10/simple-guide-how-to-rename-domain-name-in-windows-server-2012/
It worked without any errors.  We changed the domain from company.com to hq.company.com.  We only have one issue which was we were not able to change the primary dans.suffix of the server.  In properties it properly shows the correct new domain name but it still refers in the dns suffix as company.com and not hq.company.com (new domain).  If I change it to the proper suffix and click ok this is the error message I get "Changing the Primary Domain DNS name of this computer to hq.company.com failed.  The name will remain company.com.  The error was: The requested resource is in use

Everything works but still cannot resolve to external website without listing additional dns servers
Watch Question
Top Expert 2013
This problem has been solved!
Unlock 1 Answer and 4 Comments.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE