troubleshooting Question

Home internet speed

Avatar of GST-GRIDTECH
GST-GRIDTECHFlag for United States of America asked on
RoutersSwitches / Hubs
20 Comments2 Solutions174 ViewsLast Modified:
Hi
I am having 2 problems and I wanted to get your opinion before I call my cable company.

 1 - at least once a week I have to reset cable and my wifi switch.

 2 - I only seem to be getting about 13 Mbps down and 7 Mbps up even though I have a much higher speed package

I know I'm not going to get full higher rate because wifi WAN port is 100 and PC port is 100. But just can't figure out why only 13 Mbps down and 7 Mbps up and the constant need to rest both wifi and cable router???

Any insight would be greatly appreciated.

Thank you
ASKER CERTIFIED SOLUTION
RaminTechnical Advisor

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