Dashlane has stopped accepting my master password what can I do?

Bill Cossari
Bill Cossari used Ask the Experts™
on
I too have been using Dashlane for a long time and have used the same password.  All of a sudden it will not accept the master password.  I cannot log in from any of my computers, etc.  I have tried to log into the web site and no luck.  It is very frustrating.  I have not changed the password and no one else has access to it.  I've made sure the cap lock is not on.  I know other people have had a similar issue. I need a solution asap.  

How do you contact their help desk?
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Distinguished Expert 2018
Commented:
You can go through their help desk and create a ticket...
https://csdashlane.zendesk.com/hc/en-us/requests/new

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Commented:
Thank you for the quick response.   I will contact them.
Distinguished Expert 2018

Commented:
Best answer provided

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