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Tamilarasu P
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Outlook duplicate email

Hi,

If i am using outlook 2007 & add one xxx.com Email ID to two different groups.After that i got a mail from that xxx.com email id.I have receive 2 mail from xxx.com or only one mail ?
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Tamilarasu P

8/22/2022 - Mon
Sajid Shaik M

could you please brief how added single email id to 2 different groups ?
Tamilarasu P

ASKER
If i have a two labels in my outlook .pst file.For example--> I have a "Home" & "work" label.If i add xxx.com email id to home & work labels.now xxx.com sent mail to me and then i receive one mail from xxx.com or two email from xxx.com?
Sajid Shaik M

ok you means

you have created 2 groups and assigned email id    group 1 = home  pointing to  one@abc.com
                                                                                           group 2 = work    pointing to  one@abc.com

and configured in Outlook bothe ID's ... is it this you mean ?
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Tamilarasu P

ASKER
Yes correct shaik.
Sajid Shaik M

The question is when you configure outlook it'll configure only one mailbox that is one@abc.com

thats fine but when you send Email to one@abc.com from out side it should recieve single E-mail as mail box is only one ... the groups forwarding is the internal process.

all the best
Tamilarasu P

ASKER
other email id has receive only one mail without duplicate mail but only one email id has receive duplicate mail (2 copy).
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Sajid Shaik M

please send the screen shot of out look mail box and email header for duplicated mail ...

thanks
hypercube

Sometimes setting things up or making changes in Outlook will cause duplicates.
Patience usually fixes that....
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Tamilarasu P

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Tamilarasu P

ASKER
Reset my email account in outlook.it will work fine.
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