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Outlook duplicate email

Tamilarasu P
Tamilarasu P asked
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Last Modified: 2018-07-18
Hi,

If i am using outlook 2007 & add one xxx.com Email ID to two different groups.After that i got a mail from that xxx.com email id.I have receive 2 mail from xxx.com or only one mail ?
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Sajid Shaik MSystem Admin
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Commented:
could you please brief how added single email id to 2 different groups ?

Author

Commented:
If i have a two labels in my outlook .pst file.For example--> I have a "Home" & "work" label.If i add xxx.com email id to home & work labels.now xxx.com sent mail to me and then i receive one mail from xxx.com or two email from xxx.com?
Sajid Shaik MSystem Admin
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Commented:
ok you means

you have created 2 groups and assigned email id    group 1 = home  pointing to  one@abc.com
                                                                                           group 2 = work    pointing to  one@abc.com

and configured in Outlook bothe ID's ... is it this you mean ?

Author

Commented:
Yes correct shaik.
Sajid Shaik MSystem Admin
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Commented:
The question is when you configure outlook it'll configure only one mailbox that is one@abc.com

thats fine but when you send Email to one@abc.com from out side it should recieve single E-mail as mail box is only one ... the groups forwarding is the internal process.

all the best

Author

Commented:
other email id has receive only one mail without duplicate mail but only one email id has receive duplicate mail (2 copy).
Sajid Shaik MSystem Admin
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Commented:
please send the screen shot of out look mail box and email header for duplicated mail ...

thanks
Fred MarshallPrincipal
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Commented:
Sometimes setting things up or making changes in Outlook will cause duplicates.
Patience usually fixes that....
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Author

Commented:
Reset my email account in outlook.it will work fine.