troubleshooting Question

Site cannot be reached ONLY when connected to modem

Avatar of Josh Fialkoff
Josh FialkoffFlag for United States of America asked on
* ModemDNSRouters
18 Comments2 Solutions234 ViewsLast Modified:
When I try to access a specific site, I get this error message:

This site can’t be reached

__.org’s server DNS address could not be found.
Search Google for ___ org
ERR_NAME_NOT_RESOLVED

Screenshot of error message
I have tried flushing my DNS cache using this methodology: https://help.dreamhost.com/hc/en-us/articles/214981288-Flushing-your-DNS-cache-in-Mac-OS-X-and-Linux.
I have power cycled my modem and router
I have connected to my modem via Ethernet cable, bypassing the router

What do you recommend?
SOLUTION
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