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Sonicpoint Ni capabilities

Last Modified: 2017-03-13
I just recently setup a Sonicpoint Ni in a new training area classroom. This wireless router is the primary connection for classroom training of about 5-6 laptops at any given time. When these laptops are in use, however, the connection fluctuates drastically. Pinging a local machine or external site will move from 10-20 ms to 3000 ms and back again in only a couple of seconds.

The less laptops are using the wireless in that room the less slowdown there is so that just screams to me that the unit is getting overloaded. But can that be right? These laptops aren't connecting and downloading large files or streaming 4K video - they are doing simple web browsing and moderate use of our EMR (Neither of which should be that hard on a router) so I really don't get it. Is 5 or 6 wireless connections too much for a Sonicpoint NI? Do I need to get something more robust? It sure seems like it, since the less I have connected the less slowdown it is, but I wanted to make sure and see if anyone has had experience with this product.

For reference here is the Sonicpoint I have: https://www.newegg.com/Product/Product.aspx?Item=N82E16833376622&cm_re=sonicpoint-_-33-376-622-_-Product

I have another one downstairs (They both run through a Soinicwall NSA 3500 and I have all brand new Avaya POE 3524GT switches) but I haven't tested that cluster of laptops with the downstairs unit.

I can say, however, that number of laptops was used downstairs up until recently using nothing but an older Netgear WNDR3400v3 and we never saw slowdown like this.

Thank you
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Distinguished Expert 2019

What Sonicwall are you using and which version of firmware is on it? Update may help you out. But on top of that, check the wiring. I'm assuming that you don't have VLANs in use, which could have an impact as well.

Honestly, while the advantage of Sonicpoints is management with a Sonicwall, I'd overall tell you that they aren't good pieces of hardware in general. I've had issues with them even in residential applications. I'd actually tell you that the Ubiquiti UniFi units would be a much better bet.


I'm really starting to think the same thing with these Sonicpoints. I've had nothing but problems with them and I think I'm about done with them. I've never heard of the UniFis before although they sound promising. Can you go into more detail about them? Would I want the Unifi AC HD? I also see the Unifi AC Lite 5 pack for almost the same price. Is it worth the higher model?

The whole reason I got the sonicpoints in the first place was I liked the idea of management through the Sonicwall, but more importantly I wanted to have the same wireless network upstairs and downstairs. But all of the headaches I've had with these make me feel like it's not worth it.

What if I just went with a more robust standard router - something like a higher end Linksys or Nighthawk or something like that? I don't need special subnetting or interfaces (One of the headaches I've been having has been caused by trying to tie the different subnets together with existing site to site VPNs. It would actually be preferable to leave the wireless devices on the same subnets as the rest of my LAN for that reason.

Thanks again
Distinguished Expert 2019
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The solution provided appears to be exactly what I was looking for. I only wish I had asked ahead of time.  Thank you so much to masnrock!
Distinguished Expert 2019

Not a problem at all, glad that you have the information you need now.... feel free to post again if you need any more help!
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