Unified messaging not working after AD was destroyed.

jkandris
jkandris used Ask the Experts™
on
Folks,

My network was attacked and we lost well everything.  Had to do a complete rebuild AD DNS DHCP the works.  Backups destroyed almost a total loss.  I've gotten everything else back to working just fine and a lot cleaner.

The problem I am having is the Call manager/ Unity server were connected to the old domain I don't know which AD accounts need to be created and how to link them back into CM/US.  Call manager and Unity are functioning quite well but I cant  get Unified messaging to send the voicemails to Outlook.  We are using Office 365 full hosted.  We used the same address scheme as before for continuity.  CM/US can both see the domain as they are using my local DNS server.   Anyone have an idea of the configuration steps.  I haven't opened  a case with TAC yet figured I would start here.

Thanks

John
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
Senior Consultant
Awarded 2017
Distinguished Expert 2018
Commented:
Enable all auditing events on Domain Controller then check for failed logons/actions in Event Viewer

Author

Commented:
Forest for the trees..  Ill take a look that should work.

Thanks
Shaun VermaakSenior Consultant
Awarded 2017
Distinguished Expert 2018

Commented:
Best answer

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial