troubleshooting Question

Unified messaging not working after AD was destroyed.

Avatar of John Kandris
John Kandris asked on
Active DirectoryDisaster Recovery* Messaging* call manager
3 Comments1 Solution104 ViewsLast Modified:

My network was attacked and we lost well everything.  Had to do a complete rebuild AD DNS DHCP the works.  Backups destroyed almost a total loss.  I've gotten everything else back to working just fine and a lot cleaner.

The problem I am having is the Call manager/ Unity server were connected to the old domain I don't know which AD accounts need to be created and how to link them back into CM/US.  Call manager and Unity are functioning quite well but I cant  get Unified messaging to send the voicemails to Outlook.  We are using Office 365 full hosted.  We used the same address scheme as before for continuity.  CM/US can both see the domain as they are using my local DNS server.   Anyone have an idea of the configuration steps.  I haven't opened  a case with TAC yet figured I would start here.


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