Avatar of nickg5
nickg5
Flag for United States of America asked on

Locked or unlocked phone

While in Vietnam the host put their sim card in our unlocked phone. They downloaded a Google application and got us a phone number. Their sim card was then removed and we never got a sim ourselves.

Is our phone locked or unlocked and why?
Cell Phones

Avatar of undefined
Last Comment
nickg5

8/22/2022 - Mon
ASKER CERTIFIED SOLUTION
Scott C

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question
SOLUTION
John

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question
Scott C

Put a SIM card in to activate it.
nickg5

ASKER
We can't put a sim card in the phone. No such thing in USA. My USA phone does not use sim cards.
This specially purchased unlocked phone would only be used for overseas travel.
Does the fact that we have a Vietnamese phone number mean the phone is locked?
I'm not sure how the person got us the phone number.
If we go to Norway and try to get a sim card, there we are with a Vietnamese phone number, by which no Norwegian would want to call us due to overseas calling rates.
John

You should be able to take it to your ISP and have them set it up with a phone number
Your help has saved me hundreds of hours of internet surfing.
fblack61
Scott C

What kind of phone is it?  I've never seen a cell phone that doesn't use SIM cards.
John

Bell here does not use SIM cards on some of their older phones.
Scott C

What kind of phone is it?  I've never seen a cell phone that doesn't use SIM cards.

When a phone is "locked" it means that phone is tied to a specific carrier for service.  When a phone is "unlocked", you can use any carrier of your choice.
Get an unlimited membership to EE for less than $4 a week.
Unlimited question asking, solutions, articles and more.
John

They are CDMA phones and going out of support here. They may still be supported overseas - I am not sure about that.
John

Nick - whatever your phone, we can discuss your options, but the only people who can do anything for you are in your phone company store.
nickg5

ASKER
All are missing the story.
Our Verizon phone for which we have a monthly plan does not use a sim card.

The only reason we will need a sim card in the future is for travel only to other countries where sim cards are most commonly used. It's a Kata V4 which will never be used in the USA.

How did the host get us a VN phone number using their sim card? I doubt it was through their service.
There was NO SERVICE TO BUY over there. $10 for a sim card from Mobifone or some other, and go. We never got a sim card for our phone because we got no real answers to the questions by anybody. So, as the days went by and the number of times we needed to call USA went down we did not get a sim card.

The locked or unlocked Kata phone will never be used in USA.
Experts Exchange is like having an extremely knowledgeable team sitting and waiting for your call. Couldn't do my job half as well as I do without it!
James Murphy
John

You need to get a SIM card in the country where the phone will be used. Sorry I thought you were inferring you would use the phone here
SOLUTION
Log in to continue reading
Log In
Sign up - Free for 7 days
Get an unlimited membership to EE for less than $4 a week.
Unlimited question asking, solutions, articles and more.
brett lee

your phone is not locked their is some process with the sim which your host know better.
nickg5

ASKER
USA phone LG flip phone - Verizon
Travel phone outside USE Kata v4
Get an unlimited membership to EE for less than $4 a week.
Unlimited question asking, solutions, articles and more.