troubleshooting Question

having plugin issue with firefox and want to nuke to reinstall..but how .

Avatar of Andre P
Andre PFlag for Canada asked on
Web BrowsersWindows 7
9 Comments1 Solution319 ViewsLast Modified:
I have a plugin for a DVR security camera .. on one install of Firefox going to x.x.x.x. brings up an request to install a plugin ...asks for permission and if you allow everything is fine .

second  browser had plugin but no longer works ..no matter what j do ..when type x.x.x.x.  you get x.x.x.x\cnc_plugin.HTML. and a blank page ... or I get. request to install speco.  which does nothing ..
I reinstalled Firefox ..nothing ..
renamed the directories under %appdata % Mozilla ..Nada ..
how do I completeo nuke Firefox so I can reinstall and get it to ask to install the plugin against. ?? I need every trace. gone .
ASKER CERTIFIED SOLUTION
dbrunton
Quid, Me Anxius Sum? Illegitimi non carborundum.

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