we are facing problem in outlook like we received mail from anyone it shows us as a draft or editable mail.

in my organization we are using MS Exchange 2013 and clients we are using office 2010, 2013 and 2016. we have comman prolem in different users they received any message it converts itself as draft or editable message and we cannot forward or reply there is only discord this message.

kindly help me regarding this issue.
Saqib AzizSystem AdministratorAsked:
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John TsioumprisSoftware & Systems EngineerCommented:
There are some cases that this behavior is due to Antivirus....is it possible - for testing - to uninstall the Antivirus from a couple of WorkStations and check again.

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Jackie ManCommented:

Are you using ESET?
Saqib AzizSystem AdministratorAuthor Commented:
we are using kaspersky endpoint secruity
John TsioumprisSoftware & Systems EngineerCommented:
So give it a try ...uninstall it from couple of workstations and monitor to see if the behavior is changed...
John TsioumprisSoftware & Systems EngineerCommented:
Not enough feedback but proposed solutions/comments were valid
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