Hi,
We have an issue with a new user taking over an email address.
User1 needs to have admin@domain.com and user2 needs to have user@domain.com
Under User1 in exchange console they have admin@domain.com and admin@domain.local
Under User2 in exchange console they have user@domain.com and user@domain.local
However, when internal emails are sent to admin@ they come up with User2's name in Outlook.
User2 used to have the address but it has been changed across this week.
From what I can see everything under Exchange looks fine. I have removed the effected address from AutoComplete on the client machine, restarted the Exchange Services and finally rebooted the server.
The Global address list still shows User2 to have admin@domain.local
Is there any where else other than where mentioned that the address list would pick up the domain.local from?
First and Last name
Name
Display Name
Alias
Contact Information
Also go to Mailbox Delegation and make sure that User2 doesn't have Send As and Full rights to admin mailbox
Afer this changes double check User2 outlook settings and download again Global Address List to his outlook.