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Will Gallagher
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Keyboard / User?

Have a Dell optiplex 380, Windows 7 pro, MS office 2010.  Logitec wireless keyboard and mouse.  Seems like "sticky keys" or filter  filters keys are enabled but they are not.  This is the 3rd keyboard and mouse in the last 2 months..  any ideas would be great..
Dell* keyboardWindows 7

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Scott C

8/22/2022 - Mon
John

Seems like "sticky keys" ... are enabled but they are not.

Set up a new, test Windows User Profile (Account). Log into the new Windows Account and test the keyboard and mouse.
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Scott C

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Will Gallagher

ASKER
John - user is leaving in a week.. will try as last resort..
Scott - All wireless last 2 were same - Logitec   Tried wired but she refused.  Will setup wired tomorrow after storm today.
Thanks
Ramin

I guess the cause is interference signal. change the keyboard USB to the back of computer port ( if available ) .
When using a USB 2.0 2.4GHz wireless peripheral device (such as a mouse, keyboard, or headphones) with a PC that also has a USB 3.0 peripheral device plugged in, you may experience erratic operation caused by interference. This is especially likely to happen when using USB 3.0 remote hard drives or flash drives.

this is a cached link:
http://webcache.googleusercontent.com/search?q=cache:2awJ1J8RbKkJ:support.logitech.com/article/38032+&cd=1&hl=en&ct=clnk&gl=ir

Logitech support link:
http://support.logitech.com/n_nz/article/38032
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James Murphy
nobus

hah - the blessings of wireless..i avoid wireless wherever i can, only use it when needed

often moving a device several inches may change the behavior - did you try that?
eg now the usb dongle is in the back - move it to the front usb port, or VV for a test
Will Gallagher

ASKER
i removed the wireless and installed the wired.  Will toy around when have more time.
Scott C

Glad I could help.
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