Keyboard / User?

Will Gallagher
Will Gallagher used Ask the Experts™
on
Have a Dell optiplex 380, Windows 7 pro, MS office 2010.  Logitec wireless keyboard and mouse.  Seems like "sticky keys" or filter  filters keys are enabled but they are not.  This is the 3rd keyboard and mouse in the last 2 months..  any ideas would be great..
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JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Seems like "sticky keys" ... are enabled but they are not.

Set up a new, test Windows User Profile (Account). Log into the new Windows Account and test the keyboard and mouse.
Senior Engineer
Commented:
Have all of the keyboards been of the same make model and / or are wireless?

What about a simple wired keyboard and mouse?

Author

Commented:
John - user is leaving in a week.. will try as last resort..
Scott - All wireless last 2 were same - Logitec   Tried wired but she refused.  Will setup wired tomorrow after storm today.
Thanks
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RaminTechnical Advisor

Commented:
I guess the cause is interference signal. change the keyboard USB to the back of computer port ( if available ) .
When using a USB 2.0 2.4GHz wireless peripheral device (such as a mouse, keyboard, or headphones) with a PC that also has a USB 3.0 peripheral device plugged in, you may experience erratic operation caused by interference. This is especially likely to happen when using USB 3.0 remote hard drives or flash drives.

this is a cached link:
http://webcache.googleusercontent.com/search?q=cache:2awJ1J8RbKkJ:support.logitech.com/article/38032+&cd=1&hl=en&ct=clnk&gl=ir

Logitech support link:
http://support.logitech.com/n_nz/article/38032
Top Expert 2013

Commented:
hah - the blessings of wireless..i avoid wireless wherever i can, only use it when needed

often moving a device several inches may change the behavior - did you try that?
eg now the usb dongle is in the back - move it to the front usb port, or VV for a test

Author

Commented:
i removed the wireless and installed the wired.  Will toy around when have more time.
Scott CSenior Engineer

Commented:
Glad I could help.

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