troubleshooting Question

Exchange 2010. 403 error. activesync not working for some users.

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Member_2_8001432 asked on
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Hello Experts

We have some mobile users that has trouble connecting to exchange via activesync.

When using exchange analyzer and activesync tester i get the error 403 from both of them, saying access denied.

I used to fix this problem by enabling inherit in AD. But now it doesn't work.

I have enabled "Basic authentication" on the IIS side for active-sync folder.

Active sync policies from exchange have "allow non-provisible devices" enabled.

I am suspecting it could be an AD issue, since this user had a working activesync previously. no membership or permissions has been changed.
Scott C
Senior Engineer

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