MarK PercY
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Windows 7 not picking up any USB device?
Hi all
I've done two clean win7 installs & I can't attach any USB
Device to both laptops
Can anyone help?
Thank you all
I've done two clean win7 installs & I can't attach any USB
Device to both laptops
Can anyone help?
Thank you all
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did you try these steps?
You may check after uninstalling and reinstalling the USB drivers if you are able to connect. You may disconnect all USB devices and then perform the following steps:
1. ClickStart, and then click Control Panel.
2. ClickSystem and Maintenance, click System, and then clickDevice Manager.
Note If Control Panel is in Classic View, double-clickSystem, and then click Device Manager.
If you are prompted for an administrator password or for a confirmation, type the password, or clickAllow.
3. In Device Manager, double click to expand "Universal Serial Bus controllers", right click on the Host Controller, click "Uninstall" and click "OK".
Check if at all there is an exclamation mark along the driver, it suggests issues with the driver installed.
4. Repeat the step 2 to uninstall all items under "Universal Serial Bus controllers".
Then, restart your computer and Windows 7 will reinstall all USB controllers automatically.
You may check after uninstalling and reinstalling the USB drivers if you are able to connect. You may disconnect all USB devices and then perform the following steps:
1. ClickStart, and then click Control Panel.
2. ClickSystem and Maintenance, click System, and then clickDevice Manager.
Note If Control Panel is in Classic View, double-clickSystem, and then click Device Manager.
If you are prompted for an administrator password or for a confirmation, type the password, or clickAllow.
3. In Device Manager, double click to expand "Universal Serial Bus controllers", right click on the Host Controller, click "Uninstall" and click "OK".
Check if at all there is an exclamation mark along the driver, it suggests issues with the driver installed.
4. Repeat the step 2 to uninstall all items under "Universal Serial Bus controllers".
Then, restart your computer and Windows 7 will reinstall all USB controllers automatically.
ASKER
It's is USB 3
ASKER
& I've tried all the uninstalling options
ASKER
I've done both uninstall of Universal Serial Bus rebooted & still no joy it just won't pick up USB devices so I can install the drivers
USB drivers are part of Windows 7. Find the Chipset Driver for that machine, download it and install it. Chipset driver would have vanished on reinstall. It would be a good thing to update all drivers.
Check the two files usb.inf and usb.pnf in /Windows/inf folder, check the log file "setupapi.log", this is in the /Windows/inf" folder. If they are not in there copy those files from another machine.
Go through the below link
https://msdn.microsoft.com/en-us/library/gg675585%28v=winembedded.60%29.aspx?f=255&MSPPError=-2147217396
Also try to reinstall chipset drivers
Go through the below link
https://msdn.microsoft.com/en-us/library/gg675585%28v=winembedded.60%29.aspx?f=255&MSPPError=-2147217396
Also try to reinstall chipset drivers
ASKER
I don't have network driver
You mean you cannot access the network?
Go to Device Manager, remove the network driver, close out, shut down, start up and let Windows install a new network driver.
All Windows from XP forward can install their own LAN driver.
Go to Device Manager, remove the network driver, close out, shut down, start up and let Windows install a new network driver.
All Windows from XP forward can install their own LAN driver.
ASKER
Hi John I've tried that it doesn't & there's no cd rom either just USB ports
can you paste here a screenshot of device manager expanded Universal Serial Bus Controllers
Something is wrong with the install, I think. All systems from XP on will connect via LAN to activate.
Try a fresh install on one of them.
Try a fresh install on one of them.
Try this if it helps,
Open command prompt as admin,
type Diskpart and hit Enter
type Automount enable and hit Enter
Open command prompt as admin,
type Diskpart and hit Enter
type Automount enable and hit Enter
John...USB drivers are part of Windows XP/7/8/10...however, any of the computers I've worked on need the USB 3.0 drivers to be loaded onto the OS.
A USB 3.0 port simply will not work without those drivers.
@Mark....how are you loading the OS? Whatever media you are using to do that is what you will need to get your USB 3.0 drivers installed so that your USB ports will work.
A USB 3.0 port simply will not work without those drivers.
@Mark....how are you loading the OS? Whatever media you are using to do that is what you will need to get your USB 3.0 drivers installed so that your USB ports will work.
try
Connect the USB when laptop is OFF
Start up the laptop and check whether it is detected in the BIOS setup
Connect the USB when laptop is OFF
Start up the laptop and check whether it is detected in the BIOS setup
I use Lenovo computers and there are no USB drivers for them. Always included
Look and see if your USB Drives are installed if not install them from the restore CD or look up the drives online.
what is the laptop model plse? did you install all the drivers for it, after the winsdows install ?
you should install them from the manufacturer's site
you should install them from the manufacturer's site
Did you Install the right version of Windows on the machines ?
Please load the manufacture chipset firmware and that will solve your problem and make sure USB support is not turned off in the bios
Mark, post the laptop model plse -then we can help better
ASKER
Stayed through my question & fully supported me thank you
ASKER