asked on How do I allow access to an FTP server?
I have a Canon EOS7D camera with a wireless file transmitter WFT-E5A attached. AVG Antivirus Business Edition has taken control of Windows firewall and is blocking the transfer of files to the FTP server on my computer. If I disable the firewall, the WFT sends the files to a folder on my computer. How do I configure AVG Antivirus allow the files to be received?
Anti-Virus Apps
Last Comment
Frank Kavanagh
You need to allow to accept and receive TCP connections via port 21 and 20.
ASKER
Not sure how to do that. Please provide step-by-step instructions. Thank you.
This link should provide you the steps you need to allow FTP. See below...
https://support.avg.com/SupportArticleView?l=en&urlName=Allow-application-in-AVG-Firewall
https://support.avg.com/SupportArticleView?l=en&urlName=Allow-application-in-AVG-Firewall
ASKER
It is looking for an application. I do not know what application allows the file transfer from the WFT to the folder on my computer.
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ASKER
The version I have has a slightly different interface, but I was able to follow your instructions and the camera now transmits the files correctly. I am attaching a screenshot of the version I have.![AVG]()
ASKER
Thank you for providing a clear resolution to the problem. I spent an hour earlier today on the phone with AVG tech support who had no idea how to solve it. The technician was rude and most unhelpful. I have to say that this is not a typical experience with AVG tech support. They have always been very helpful l in the past. Thanks again.
You are welcome. Do not forget to close the question with the solution you used. :)
ASKER
Thanks again!