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programming a polycom voip phone

Posted on 2017-03-14
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Last Modified: 2017-03-20
have a new polycom vvx410 with the latest firmware and need to simply set a parameter to 1.

voIpProt.SIP.header.diversion.enable="1"

cant find the setting in the web interface, so i exported the SIP settings and its basically blank with no parameters set.  guessing i need to add that code and reimport settings?  if so how would the code go into the cfg file?

new to these phones and basically teaching myself as i go.  TIA
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Question by:coonasty
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Blayney earned 2000 total points
ID: 42048371
Not sure about Polycom. But using Avaya, I have had success in the past with exporting the whole phone config. Then opening the config in a text file and editing settings in the text file. Then import the config back in.
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Author Comment

by:coonasty
ID: 42048556
well im seeing that you have to download the config files from polycom site.  so i downloaded and actually found the cfg file that has the parameter that i need to adjust.  but not sure where to go from there.  not sure if i import the whole sip-interop.cfg file needs to be imported or if there is an easier way to add that one parameter
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Author Closing Comment

by:coonasty
ID: 42056574
pretty much how i did it, though polycom made it sound much more complicated
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