Nuance sale of Paperport Professional 14

Mary Ann Landgraf
Mary Ann Landgraf used Ask the Experts™
Nuance is offering Paperport Professional 14 for $59.99.  Info still shows no support for W10.  Will your 14.5 upgrade work on this one?
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Fellow 2017
Most Valuable Expert 2018
Hi Mary Ann,

First, I see that you joined EE today, so let me say, "Welcome Aboard!"

The short answer to your question is yes, the 14.5 upgrade will work on the copy that Nuance sells, since that is considered a retail version. A more detailed answer is below.

The only version of PaperPort that is Windows-10 compliant is 14.5 with Patch 1, as explained in this Nuance KB article:

Amazon has PP14 Pro for $45:

Whether you buy at Amazon or Nuance or anywhere else, you may get version 14.0. If you do, this EE article shows how to upgrade to 14.5 at no cost:

PaperPort 14 - Free Upgrade to Version 14.5

After doing that, this EE article shows how to install Patch 1 at no cost:

How to install the Patch 1 update for PaperPort 14.5

Although PP14.5/Patch1 is Windows 10-compliant, you may run into issues (some users do, some don't). The Tips in this EE article may help with any problems you encounter in W10:

PaperPort 14 in Windows 10 - A First Look

Regards, Joe
Joe WinogradDeveloper
Fellow 2017
Most Valuable Expert 2018

Selected post answers the question.

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