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Cynthia Allen
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Office 365

I have two Office 365 email accounts that I set up a couple of years ago where messages are delivered to 2+ users (e.g., info@xxxxx.org delivered to user1@xxxxx.org and user2@xxxxx.org). I was setting up another address today and I cannot figure out how the other two work. I did not set up groups or shares and the messages aren't set up to be forwarded. Yet, we receive our messages just fine.

Where else can I look?
ExchangeMicrosoft 365

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Cynthia Allen

8/22/2022 - Mon
Vasil Michev (MVP)

Outlook/Inbox rules an also be used for forwarding, or Transport rules on the admin side of things (they can be used to add recipients in the To/CC/BCC boxes). Looking at the headers of one forwarded message should also give you a clue.
Cynthia Allen

There is no Outlook desktop inbox for info@xxxxx.org to forward from and forwarding is not set up in the OWA inbox. The messages sent to info are being delivered to the OWA accounts of user1 and user2 just like a distribution group would do but there are none set up.
Vasil Michev (MVP)

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Cynthia Allen

I located the correct section while researching Vasil's suggestion.
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