Office 365

Cynthia Allen
Cynthia Allen used Ask the Experts™
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I have two Office 365 email accounts that I set up a couple of years ago where messages are delivered to 2+ users (e.g., info@xxxxx.org delivered to user1@xxxxx.org and user2@xxxxx.org). I was setting up another address today and I cannot figure out how the other two work. I did not set up groups or shares and the messages aren't set up to be forwarded. Yet, we receive our messages just fine.

Where else can I look?
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Most Valuable Expert 2015
Distinguished Expert 2018

Commented:
Outlook/Inbox rules an also be used for forwarding, or Transport rules on the admin side of things (they can be used to add recipients in the To/CC/BCC boxes). Looking at the headers of one forwarded message should also give you a clue.

Author

Commented:
There is no Outlook desktop inbox for info@xxxxx.org to forward from and forwarding is not set up in the OWA inbox. The messages sent to info are being delivered to the OWA accounts of user1 and user2 just like a distribution group would do but there are none set up.
Most Valuable Expert 2015
Distinguished Expert 2018
Commented:
Did you check for Transport rules?
Found it!

They are Connected Accounts.

Author

Commented:
I located the correct section while researching Vasil's suggestion.

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