Anyone familiar with Snap Spectacles? Does this video look right?

Trying to help someone with snap spectacles.  But I don't know the 2nd thing about them (I do know the 1st thing /  bare basics from seeing others from using them / seeing the packaging, but that's it)

They say the unit doesn't charge - either from the case or from the cable.  They say the case does charge.

They sent me this video.  Can you look at it and tell me what is good / bad in it?

https://www.dropbox.com/s/8mjbesmmcfcnng2/Vid%C3%A9o%2013-03-17%2018%2027%2012.mov?dl=0


The case shows a 1/2 charge, right?

The spectacles go in the case and full circle light up - is that the charge level?

what's that single light at the bottom of the circle flashing mean?

Then they hold the top button to do a reset per the snap tech support.

any comments / thoughts?
BeGentleWithMe-INeedHelpAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

MereteCommented:
His spectacles  should have come with four pieces of hardware: the glasses themselves, a charging case, a USB charging cable, and a cleaning cloth / the battery can power around 100 10-second snaps per charge with compatibility for both Android and iOS.
The Spectacles don't need to be in range of your phone to sync; once you've paired the glasses with your Snapchat app,
Does he have the Snapchat app?
They're designed to sync into one app: Snapchat.
Any cables?
Here's a video back for you on youtube
SNAPCHAT SPECTACLES: HANDS-ON
https://youtu.be/3w6FoOLN8XU 
Snapchat Spectacles: Everything You Need to Know
http://www.pcmag.com/article/350013/snapchat-spectacles-everything-you-need-to-know
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
joinaunionCommented:
What happens if they leave it for 90 minutes or more? It can take up to 90 minutes to fully charge.
0
BeGentleWithMe-INeedHelpAuthor Commented:
this is what he got back from snap after days of emailing with them.  Kinda what you were saying Joinaunion.

he's tech savvy as am I. I feel they should make that info more available?!  Charge it then stand on your head while drinking water with your finger in your belly button?!

Why keep that a secret?

Take care!
snap-fix.jpg
0
MereteCommented:
The sunglasses called Spectacles were initially being sold only through pop-up vending machines across the U.S.
They work with the snapchat app.
Thanks for the feedback good to see you actually got a reply from them.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Digital Cameras / Camcorders

From novice to tech pro — start learning today.