We help IT Professionals succeed at work.

Anyone familiar with Snap Spectacles? Does this video look right?

345 Views
Last Modified: 2017-03-17
Trying to help someone with snap spectacles.  But I don't know the 2nd thing about them (I do know the 1st thing /  bare basics from seeing others from using them / seeing the packaging, but that's it)

They say the unit doesn't charge - either from the case or from the cable.  They say the case does charge.

They sent me this video.  Can you look at it and tell me what is good / bad in it?

https://www.dropbox.com/s/8mjbesmmcfcnng2/Vid%C3%A9o%2013-03-17%2018%2027%2012.mov?dl=0


The case shows a 1/2 charge, right?

The spectacles go in the case and full circle light up - is that the charge level?

what's that single light at the bottom of the circle flashing mean?

Then they hold the top button to do a reset per the snap tech support.

any comments / thoughts?
Comment
Watch Question

CERTIFIED EXPERT
Commented:
This problem has been solved!
(Unlock this solution with a 7-day Free Trial)
UNLOCK SOLUTION
CERTIFIED EXPERT
Commented:
This problem has been solved!
(Unlock this solution with a 7-day Free Trial)
UNLOCK SOLUTION
this is what he got back from snap after days of emailing with them.  Kinda what you were saying Joinaunion.

he's tech savvy as am I. I feel they should make that info more available?!  Charge it then stand on your head while drinking water with your finger in your belly button?!

Why keep that a secret?

Take care!
snap-fix.jpg
CERTIFIED EXPERT

Commented:
The sunglasses called Spectacles were initially being sold only through pop-up vending machines across the U.S.
They work with the snapchat app.
Thanks for the feedback good to see you actually got a reply from them.