Trying to help someone with snap spectacles. But I don't know the 2nd thing about them (I do know the 1st thing / bare basics from seeing others from using them / seeing the packaging, but that's it)
They say the unit doesn't charge - either from the case or from the cable. They say the case does charge.
They sent me this video. Can you look at it and tell me what is good / bad in it?
The case shows a 1/2 charge, right?
The spectacles go in the case and full circle light up - is that the charge level?
what's that single light at the bottom of the circle flashing mean?
Then they hold the top button to do a reset per the snap tech support.
any comments / thoughts?