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Windows 10 signin problem
Lately many of my clients are saying that when they turn on their computer windows 10 does not accept their password. I have had six people with this problem in the last week alone. We also cannot reset the password using their Microsoft account. Is there a command line fix for this?
Windows 10
Last Comment
Seth Simmons
This could be a network issue where its not seeing the network.
ASKER
Many people use a local account if they do not want to use a Microsoft account. Having said that this is happening a lot and going to the Microsoft account on another computer does not fix the problem.
Have you ruled out any connectivity issues?
ASKER
Both the wireless and Ethernet connections are good. On local accounts you can login without a connection. The message says " Windows does not recognize your profile".
When you can't sign in to your Microsoft account:
https://support.microsoft.com/en-us/help/12429/microsoft-account-sign-in-cant
https://support.microsoft.com/en-us/help/12429/microsoft-account-sign-in-cant
I would test one machine with this fix. Login as local admin or an account with Admin rights and do the following.
Go to Search, type regedit, and open Registry Editor
Navigate to the following path:
HKEY_USERS\.DEFAULT\Softwa
You’ll find your account there, right-click on it, and delete it
Now close Registry Editor, and head to Settings>Accounts
Try to add your account again
Go to Search, type regedit, and open Registry Editor
Navigate to the following path:
HKEY_USERS\.DEFAULT\Softwa
You’ll find your account there, right-click on it, and delete it
Now close Registry Editor, and head to Settings>Accounts
Try to add your account again
ASKER
I cannot login because the login will not accept any password.
did you try this method ?
https://www.howtogeek.com/222262/how-to-reset-your-forgotten-password-in-windows-10/
https://www.howtogeek.com/222262/how-to-reset-your-forgotten-password-in-windows-10/
Reset Microsoft Account
Microsoft Account is set up using an email address, you can reset your password online. Use any device connected to the Internet to open the Microsoft password reset page from below link:
https://account.live.com/password/reset
Microsoft Account is set up using an email address, you can reset your password online. Use any device connected to the Internet to open the Microsoft password reset page from below link:
https://account.live.com/password/reset
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No comment has been added to this question in more than 21 days, so it is now classified as abandoned.
I have recommended this question be closed as follows:
Accept: mobilecomputerdoc (https:#a42054089)
If you feel this question should be closed differently, post an objection and the moderators will review all objections and close it as they feel fit. If no one objects, this question will be closed automatically the way described above.
seth2740
Experts-Exchange Cleanup Volunteer
I have recommended this question be closed as follows:
Accept: mobilecomputerdoc (https:#a42054089)
If you feel this question should be closed differently, post an objection and the moderators will review all objections and close it as they feel fit. If no one objects, this question will be closed automatically the way described above.
seth2740
Experts-Exchange Cleanup Volunteer
https://account.live.com/resetpassword.aspx