How to save autocomplete list using Citrix

Hello I have read a few other posts but am not as computer literate as others
Our small business uses Citrix. From here we have outlook 2010 and 2013
I can't find the autocomplete file - I need the steps to find this list so I might save the contacts within my CRM software. When I try to find it using the c drive- a warning comes up saying not accessible. Can someone kindly send steps for how to obtain this context list?
Melissa AshcroftAsked:
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Alexei KuznetsovMicrosoft Outlook MVPCommented:
Outlook 2010/2013 store AutoComplete lists right in mailboxes. You can extract these lists to different file formats (including XML) using third-party tools.
Alexei KuznetsovMicrosoft Outlook MVPCommented:
For example, you can use the Export Auto-Complete Lists utility to extract autocomplete data to XML or NK2 files.

DISCLAIMER: I'm one of the developers of the mentioned tool, so feel free to ask any further questions.

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Alexei KuznetsovMicrosoft Outlook MVPCommented:
It has to work.
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