Just throwing this out there to get some feedback. We are currently running Acronis Backup Advanced 11.7
We have an on premise "backup server" with 16 TB of storage. We have an off site DROBO with an additional 16 TB.
Acronis seems overly complicated and difficult to configure properly and there are all kinds of glitches and issues with it. We recently had a server fail and I had to perform essentially a bare metal restore. The process was painful. The data was in Acronis, it had been backed up but getting it out of Acronis proprietary format and back into something usable took more time than management liked. Also my experience with Acronis support has not been good. We've heard some feedback that Acronis is not a good solution and that there are better solutions out there.
So any suggestions are greatly appreciated.
We have 8 physical servers and a vmware host with 5 guest servers
Critical are our Domain Controller, SQL server, Exchange, Quickbooks,
Total data is about 8 TB
As the system admin I want something that isn't terrible to configure, is reliable and that I can trust in case disaster strikes.
Thanks in advance for the advice.