Recommendations for Small to medium size business backup solutions

Kody Hackbusch
Kody Hackbusch used Ask the Experts™
Just throwing this out there to get some feedback.   We are currently running Acronis Backup Advanced 11.7

We have an on premise "backup server" with 16 TB of storage.   We have an off site DROBO with an additional 16 TB.  

Acronis seems overly complicated and difficult to configure properly and there are all kinds of glitches and issues with it.   We recently had a server fail and I had to perform essentially a bare metal restore.   The process was painful.  The data was in Acronis, it had been backed up but getting it out of Acronis proprietary format and back into something usable took more time than management liked.  Also my experience with Acronis support has not been good.     We've heard some feedback that Acronis is not a good solution and that there are better solutions out there.  

So any suggestions are greatly appreciated.

We have 8 physical servers and a vmware host with 5 guest servers

Critical are our Domain Controller, SQL server, Exchange, Quickbooks,

Total data is about 8 TB

As the system admin I want something that isn't terrible to configure, is reliable and that I can trust in case disaster strikes.

Thanks in advance for the advice.
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®

Macrium Reflect is a top level backup program. I use it for 3 different machines. Ask Leo also recommends it.
IT Engineer
Distinguished Expert 2017
I would go for Symantec Backup Exec 2015 or 2016 and backup to tape let say LTO 7
You have 6TB native and up to 15TB with compression.

Backup Exec is one of the best in my opinion backup software and as you have backup on tape you can easily take off backup outside the building so you'll have data to restore in case of disaster.
Also BE has disaster recovery backup so you can create recovery ISO startup DVD for all your servers.
Cloudberry may be an option for you case. My small company is using it at the moment. I like the pricing policy. The tool also allows to back up to various cloud storages both well-known and not so branded. There is a solution with Cloudberry exactly for servers (
I don’t think that you will find this tool very complicated and hard to configure. In any case, there is no problem with Cloudberry support.
Tom CieslikIT Engineer
Distinguished Expert 2017

Best solution provided. No more other questions from author

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial