troubleshooting Question

Windows icons complete gone

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ExpExchHelpFlag for United States of America asked on
Windows OS
8 Comments1 Solution171 ViewsLast Modified:
This AM, I noticed my that laptop (running Windows 10) rebooted overnight.   I presumed that Microsoft pushed its regular updates.

Upon logging into the system, I realized that all of my icons (both desktop and Windows Explorer) are missing.   See attached screenshots.

Picture 1 -- depicts snapshot of section of my desktop
Pic 1Picture 2 -- depicts section of Windows Explorer
Pic 2Also, in the right pop-up pane, I noticed one notification indicating "catastrophic failure".    "SYSTEM RESTORE" was disabled as well.

The laptop is less than 1 year old... do I really have to rebuild the entire system or is there may a known solution to this issue?

Thanks,
EEH
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