Windows icons complete gone

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This AM, I noticed my that laptop (running Windows 10) rebooted overnight.   I presumed that Microsoft pushed its regular updates.

Upon logging into the system, I realized that all of my icons (both desktop and Windows Explorer) are missing.   See attached screenshots.

Picture 1 -- depicts snapshot of section of my desktop
Pic 1Picture 2 -- depicts section of Windows Explorer
Pic 2Also, in the right pop-up pane, I noticed one notification indicating "catastrophic failure".    "SYSTEM RESTORE" was disabled as well.

The laptop is less than 1 year old... do I really have to rebuild the entire system or is there may a known solution to this issue?

Thanks,
EEH
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Lee W, MVPTechnology and Business Process Advisor
Most Valuable Expert 2013

Commented:
When I first saw your question I was thinking Windows logged you in to a temporary profile... but seeing the pictures, that's not the case.

One suggestion based on a quick bit of internet research:

Try resetting the icon cache, as described here:
http://www.thewindowsclub.com/rebuild-icon-clear-thumbnail-cache-windows-10
(You will likely need to reboot or at least log out and back in before you know if it worked).

Another thing you can try:

Go to "Settings", "System", "Tablet Mode" and set both the Hide app icons on the taskbar in tablet mode and Automatically hide the taskbar in tablet mode to on.

Close settings and REPEAT but now set them to off.
RaminTechnical Advisor

Commented:
Restore the computer using restore point. then Install update one by one to determine which one is the cause of problem.
ExpExchHelpAnalyst

Author

Commented:
Lee W. -- ok... I'll give it a try.

Ramin -- as mentioned in my write-up, RESTORE is disabled (probably as part of the system failure)
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RaminTechnical Advisor

Commented:
right clicked on the blank desktop > view > make sure Show Desktop Icons is checked.
Technical Advisor
Commented:
if the above suggestions didn't work then,

my last suggestion is:

Windows 10 Repair Install with an In-place Upgrade

  You can do a Windows 10  Repair Install with an In-place Upgrade.
  You will not lose any data files or Apps if you follow the Instructions.
   Go to the Windows 10 Media Creation Tool from this link:

https://www.microsoft.com/en-us/software-download/windows10
   
Click on download tools, save it on desktop,  then run it as Administrator, accept license agreement, then Choose Upgrade This PC Now, let Windows to Update drivers. make sure that Keep Personal Files and Apps  is Selected  and let the Windows do the rest.
ExpExchHelpAnalyst

Author

Commented:
I will try the recommendations later on today.   I will post any updates asap.
ExpExchHelpAnalyst

Author

Commented:
The "repair/reinstall" fixed the issue.   THOUSAND thanks... it looks like it's working normally again.
RaminTechnical Advisor

Commented:
I am glad you got it working again and Thanks.

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