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Windows 7 machines falling into hibernation unable to be woken by RDP connect .

Andre P
Andre P asked
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Last Modified: 2017-03-20
I have a some of computers on the network which fall into hibernation mode such that they cannot be woken by anything except direct manipulation of mouse and keyboard . These need to be accessed remotely and represent a problem .  This is a relatively new phenomenon
and I was wondering if you guys heard of a patch or update that has been causing this .
In some cases I am able to ping but not rdp  i am unable to send a remote reboot either.
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Edward PamiasTeam Lead RRS Desk
Top Expert 2016

Commented:
Go to device manager, network adapters, right click go to properties of the adapter, Power Management Tab, and check the box "Allow this device to wake the computer. See if that helps.
aravind ancheWindows/Vmware
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Tom CieslikIT Superintendent
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Distinguished Expert 2017

Commented:
Wake On LAN it's a BIOS feature.
Check if in your BIOS you have this feature and if is enabled.
Edward PamiasTeam Lead RRS Desk
Top Expert 2016

Commented:
@Dj I think he wants it to wake up when he remotes into it.
@Andre do you want to wake it up when you RDP, if not Dj's solution will work for you.
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aravind ancheWindows/Vmware
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Commented:
I would rather them not hibernate at all... As I said this just started happening recently .
The users left the computers on but for some reason they have begin to hibernate and not wake up remotely .
Edward PamiasTeam Lead RRS Desk
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Commented:
Do we have a GPO setting that does this ? It may have been set in a GPO that has since been removed . Perhaps that is the cause .
Edward PamiasTeam Lead RRS Desk
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Commented:
Edward , This will then allow the computer to wake on  RDP or remote reboot etc ?
Edward PamiasTeam Lead RRS Desk
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John TsioumprisIT Supervisor
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Commented:
With the command i posted hibernation is turned off so the machines won't hibernate
Edward PamiasTeam Lead RRS Desk
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