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about one week. There is another issue. When i first turned him back on i set him on essentials and this morning upgraded him to premium. I am not an it expert and i know i made a mistake but need help finding it.
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about one week. There is another issue. When i first turned him back on i set him on essentials and this morning upgraded him to premium. I am not an it expert and i know i made a mistake but need help finding it.

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Yeah, I'd call MS and have them untangle the issue. &nbsp;I'm not sure there is anything you can do at this point on your own.
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Yeah, I'd call MS and have them untangle the issue.  I'm not sure there is anything you can do at this point on your own.

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Calling MS at this point is the only viable solution.
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Calling MS at this point is the only viable solution.

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I have an employee who quit. I cancelled his O365 account. he came back and when i put reactivated his name he cant get any of his old mail
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I have an employee who quit. I cancelled his O365 account. he came back and when i put reactivated his name he cant get any of his old mail

OLD email files

Office 365 is a group of software plus services subscriptions that provides productivity software and related services to its subscribers. Office 365 allows the use of Microsoft Office apps on Windows and OS X, provides storage space on Microsoft's cloud storage service OneDrive, and grants 60 Skype minutes per month. Office 365 includes e-mail and social networking services through hosted versions of Exchange Server, Skype for Business Server, SharePoint and Office Online, integration with Yammer, as well as access to the Office software. All of Office 365's components can be managed and configured through an online portal; users can be added manually, imported from a CSV file, or Office 365 can be set up for single sign-on with a local Active Directory using Active Directory Federation Services.