My question is about I can't open my laptop, because prompt message on the screen ALERT: System protection failure!  Password:, It's asking for a password, but I did'nt put since I bought this on 2006

Abner Sumpa
Abner Sumpa used Ask the Experts™
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Toshiba tecra a8 model no. Pta83e-04l023ar, serial no. Z6042747h.

Can you please provide me the password, so that I can open my laptop.
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Business Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
That would appear to be a BIOS password.

Turn OFF, remove the battery, leave like this for 24 hours. Put the battery in and try to start.

If that does not work,

Remove the battery again and unplug the AC adapter. Press the "power" button ten times in a row, holding it down for ten seconds each time, and thirty seconds the last time around.

See if that gets it going.
Tom CieslikIT Engineer
Distinguished Expert 2017
Commented:
9 years old laptop.
Maybe is not worth to recover it. Maybe is better buy new laptop and some SATA to USB cable and recover files / documents / pictures from it.
Shaun VermaakSenior Consultant
Awarded 2017
Distinguished Expert 2018
Commented:
I think that password can only be removed via a response code from Toshiba support
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Commented:
I'm not so sure.   Unless you were in the bios and added a password.  I think it highly unlikely some malware could have updated your bios settings.  Nor is very likely some hardware issue caused the bios password to get set.  

It sounds more like some fake messages some of my customers get from malware infections.  When do you get this message?  After power on?  After Windows starts?  After the Windows welcome screen opens?
RaminTechnical Advisor
Commented:
Please contact Toshiba support or Google Toshiba bios reset jumper.
sorry but it might be against EE policy to assist with bypassing Security Features.
Top Expert 2013

Commented:
can you post a picture of that screen ?
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Proper solutions offered.

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