Backup and restore Shoretel Shoregear 220T1A configuration

Eric B
Eric B used Ask the Experts™
We run on a ShoreTel ShoreGear Voice Switch 220T1A - ST005.  I am paranoid about failure so I purchased a second one from eBay.

I would like to backup the configuration on ours and restore it to the recently purchased one then store it away.   I thought I could use PuTTY via the serial port but I don't believe it has a backup function, merely view and modify.

Or is there a better approach?  We run on a PRI and have 2 backup analog lines.

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Distinguished Expert 2017

Not familiar with shortel, but "backup" with routers/switches/voice ...... is often achieved by copying startup/running tftp or copy startup/runningftp.
So a restore would involve copy tftp startup/running or copy FTP startup/running...

Other functionality might involve another step. If they have voicemail, etc. those would likely be inaccessible ..
IT specialist
Looks like the switch must be added to the network, then put on as a backup switch via the ShoreTel server software.
Eric BIT specialist



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