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Avatar of excel learner
excel learner🇬🇧

Epson Printer driver software
Dear experts, I have the attached printer for which I am looking for Windows 10 software version.

Can anyone please provide me the link to download the printer driver software. What i am worried is about he virus/malware which will download along with the software.

My windows pc has the Mcfee-total protection version.

Kindly help

Thank you
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Avatar of hdhondthdhondt🇦🇺

I cannot find any Windows 10 driver for this printer. The Epson (Singapore) support page lists them up to Windows 8.1.

Try them and see if they work for you. As the TX121 is a GDI printer (relying on the Windows graphics engine to convert a page into dots on the paper) it relies critically on the right version of the Operating System, so it most likely will not work. However, you don't risk anything in trying.

this is a safe and direct link to Epson Support page and Windows 10 drivers, just select your Windows platform correctly  (32bit) or (64bit) download and install.

http://www.epson-driver.com/2016/11/epson-tx121-driver-download-windows-mac-linux.html#more

Avatar of hdhondthdhondt🇦🇺

@Ramin

Note that "epson-driver.com" is not an Epson company site - of course that does not necessarily imply that the driver won't work.

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you can create backup or restore point first, then download and install the driver. if it didn't work on your system then you can  Restore Windows to the state it was before. it's worth trying.

This link is from Epson Indonesia:
https://www.epson.co.id/Support/Printers/All-In-One/Stylus-Series/Epson-Stylus-TX121/s/SPT_C11CA82411#cUwwzwvXdZoKOglt.97

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Avatar of excel learnerexcel learner🇬🇧

ASKER

Ramin,

Thank you

I have downloaded and installed the driver from the below url:

this is a safe and direct link to Epson Support page and Windows 10 drivers, just select your Windows platform correctly  (32bit) or (64bit) download and install.

But I could not see the icon on my desktop or locate it in Printer and scanners section in settings in my pc. I have installed 64-bit I have checked my pc properties.

Kindly help.

Download Epson Easy Photo Print software from Indonesia link, if you want that Icon on your desktop.

if that didn't work then,

Uninstall driver from programs and features or device manager, restart and then install from my last link ( Indonesia ).

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if you have any question don't hesitate to ask.

Avatar of excel learnerexcel learner🇬🇧

ASKER

Ramin,

Thank you

Do i need to attach the printer to my computer?

Kindly advice.

Thank you

You are very welcome, yes connect it.

Download and read manuals for more details, select manuals and warranties tab, then download PDF files.
https://www.epson.co.id/Support/Printers/All-In-One/Stylus-Series/Epson-Stylus-TX121/s/SPT_C11CA82411#manuals#QE3y2isUlDWPOgaS.97

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Avatar of hdhondthdhondt🇦🇺

@Ramin

The link you gave in your comment 42053847 is the same as I gave in my first post - except that mine starts in Singapore. If you select Win 8.1 as the O/S you get to the screen you show. it lists Win10. However, when I tried it on my PC it says that the driver is not compatible with my operating system.

@Excellearner

If you're installing the full software package, it will tell you when to connect the printer. If you are installing the driver only (and if it runs on your PC), try connecting the printer first. The PC will tell you it is connected and try to find drivers. If prompted for the location, browse to the location of the decompressed driver files.

Avatar of excel learnerexcel learner🇬🇧

ASKER

Ramin, The url for Indonesia has helped me install the software. I have installed the Easy Photo Print. Please see the attached photo and the word document which shows the issues I have.

hdhondt: Thank you for  your the support.

How do i switch between online and offline mode.

Please help.
EPSON-setup-issues-1.docx
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Avatar of hdhondthdhondt🇦🇺

The error light on the printer indicates one of the ink cartridges is empty or missing. That is probably also why the printer is off-line. Check the ink cartridges are present and have enough ink in them.

From the photo this seems to be a very old printer (lots of dust on it). That may mean that the ink cartridges have dried out. When was this printer last used?

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Avatar of excel learnerexcel learner🇬🇧

ASKER

hdhondt, thank you. Below are my responses:


1. The error light on the printer indicates one of the ink cartridges is empty or missing - All the ink catridges have either dried up or empty.

2. Check the ink cartridges are present and have enough ink in them - I have replaced a new black catridge but not rest of the catridges.
Question1: Is it necessary that I replace it with new catridges for the the rest three.
Question 2: Is it necessary for me to peel both the plastic film covering on the catridge nozzles. (Please see picture- I have not peeled of the plastic film cover from the elevated nozzle opening)

3. From the photo this seems to be a very old printer (lots of dust on it) - Yes, when it was in use it did a good job and never gave any issues.

4. That may mean that the ink cartridges have dried out. - YEs

5. When was this printer last used? - Atleast a year ago.


Additional information: When i remove the USB cable connection and connect it back I do not hear any beep sound from my laptop which says the printer is recognised by the operating system.
However I do see it in the word document (Pic attached) which shows the printer is offline.

Kindly advise. Please help

Thank you
Plastic-covering-EPSON-Black-catridg.JPG
EPSON-setup-issues-2.docx

Avatar of hdhondthdhondt🇦🇺

You will probably find that the printheads have dried out as well. Any inkjet that has not been used for a while has problems with that. I'm not sure you can get yours to work again. You may be able to recover it by removing the printheads and soaking the printing face in distilled water for a while and the running cleaning cycles. With dried-out printheads you may need more than one set of cartridges to get the heads working properly.

Your Word doc also says there is a communication error, so the printer may have other problems as well.

Re your questions:

1. Most printers will not work if any cartridge registers as empty, so you may have to replace all of them. Considering the above though, it may be cheaper to invest in a new printer.

2. Yes, any tape should be removed

Avatar of excel learnerexcel learner🇬🇧

ASKER

hdhondt,

Thank you

Kindly guide how to execute the below:
You may be able to recover it by removing the printheads and soaking the printing face in distilled water for a while and the running cleaning cycles

Would you recommend the below could be an economical solution to begin with to test if all colours need to be there (min. quantity atleast) to bring the printer to online mode.


Re-fillable catridges
http://www.amazon.in/Refillable-Cartridges-73N-CYMK-Compatible-following/dp/B01MZZ3HHB/ref=sr_1_fkmr0_1?ie=UTF8&qid=1489996792&sr=8-1-fkmr0&keywords=epson+tx121+ink+refill


Ink:
http://www.amazon.in/ProDot-Inkjet-Printers-Multicolor-Magenta/dp/B01GHHK4U0/ref=pd_bxgy_147_2?_encoding=UTF8&psc=1&refRID=1WQJ93KA2V4Y8ZFDB7GJ


Why does the scanner not perform and it says it has connection problem?

Kindly help.

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SOLUTION
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Avatar of excel learnerexcel learner🇬🇧

ASKER

Thank you both a lot.

I have called India Epson Service Centre and they have asked me to visit a shop in my city Visakhapatnam, India.

I agree this is an old printer and barely used. I am trying to give it some value as I need the printer for atleast 6 months.

I have looked at HP laserjet printer and it is costing me 180USD.

I will git a last shot and then just dump this printer.

I will give my update once I am back from the shop.

Thank you

Thank you,
Printers and Scanners

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A printer is a peripheral which makes a persistent human readable representation of graphics or text on paper or similar physical media. Traditional printers are being used more for special purposes, like printing photographs or artwork, and are no longer a must-have peripheral; 3D printing has become an area of intense interest, allowing the creation of physical objects. An image scanner is a device that optically scans images, printed text, handwriting, or an object, and converts it to a digital image. Hand-held scanners, where the device is moved by hand, have evolved from text scanning "wands" to 3D scanners used for industrial design, reverse engineering, test and measurement, orthotics, gaming and other applications.