troubleshooting Question

Rebuild system databases - failure - need an assist

Avatar of dbaSQL
dbaSQLFlag for United States of America asked on
DatabasesMicrosoft SQL ServerMongoDB
6 Comments1 Solution200 ViewsLast Modified:
One of my customers inadvertently removed a drive from the server, where all of the system databases log files were sitting.  I am in the process of trying to rebuild the system databases first, so that I can restore them from backups.  My statement is below.  It fails every time with this error:

Exit message:    The Windows account [/SAPWD=XXXXX] does not exist and cannot be provisioned as a SQL Server system administrator.

This is my statement -- I am running cmd prompt as administrator -

BOL very clearly states this should be the password of the sa account -- which it is.  The customer is certain it is, anyway.  Are there any other ways around this? For example, can another admin account be used?  

Very critical.  Please advise.

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