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Microsoft Office 2013 encountered an error during setup

alonig1
alonig1 asked
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Last Modified: 2017-10-20
New laptop when trying to install office 2013 this is what I get.

What have I tried

- Make sure task scheduler service is running.
- Remove office 365 with this tool ( https://support.office.com/en-us/article/Uninstall-Office-2016-Office-2013-or-Office-365-from-a-PC-9dd49b83-264a-477a-8fcc-2fdf5dbf61d8?ui=en-US&rs=en-US&ad=US)
- %Programdata%
Rename the 'Microsoft Help' folder as 'Microsoft Help. OLD'

- Reboot

Nothing.

Same error message.
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Distinguished Expert 2019

Commented:
What is the OS?

Have you tried a new user profile?

Author

Commented:
Windows 10.

Just received a brand new computer installed so many things on that profile. I don't want to create a new profile or re-install windows.
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Commented:
What is the error?

Author

Commented:
Microsoft Office 2013 encountered an error during setup
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Commented:
Do you logon with a local administrator account?

Author

Commented:
Yes , this computer is a standalone .
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This problem has been solved!
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Author

Commented:
As I mentioned I don't want to re-install windows again , as I already installed so many applications and settings on current one.
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Clean boot is not factory reset.
Colleen Kayter4D Assets

Commented:
alonig1,

go ahead and do as Jackie Man suggests. Create a 2nd user profile and install Office 2013. You can give the 2nd user admin rights, make Office available to all users. If that works, you'll know the problem is in your primary profile, but you should be able to log in under your original ID and still use Office without any problem.

Author

Commented:
nothing works.

Author

Commented:
I re-installed windows from the manufacturer's image

same thing.
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This problem has been solved!
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Commented:
This is what worked for me

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