troubleshooting Question

Microsoft Office 2013 encountered an error during setup

Avatar of alonig1
alonig1 asked on
Microsoft Office
14 Comments2 Solutions5780 ViewsLast Modified:
New laptop when trying to install office 2013 this is what I get.

What have I tried

- Make sure task scheduler service is running.
- Remove office 365 with this tool ( https://support.office.com/en-us/article/Uninstall-Office-2016-Office-2013-or-Office-365-from-a-PC-9dd49b83-264a-477a-8fcc-2fdf5dbf61d8?ui=en-US&rs=en-US&ad=US)
- %Programdata%
Rename the 'Microsoft Help' folder as 'Microsoft Help. OLD'

- Reboot

Nothing.

Same error message.
ASKER CERTIFIED SOLUTION
alonig1

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