Microsoft Office 2013 encountered an error during setup

New laptop when trying to install office 2013 this is what I get.

What have I tried

- Make sure task scheduler service is running.
- Remove office 365 with this tool (
- %Programdata%
Rename the 'Microsoft Help' folder as 'Microsoft Help. OLD'

- Reboot


Same error message.
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Jackie ManCommented:
What is the OS?

Have you tried a new user profile?
alonig1Author Commented:
Windows 10.

Just received a brand new computer installed so many things on that profile. I don't want to create a new profile or re-install windows.
Jackie ManCommented:
What is the error?
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alonig1Author Commented:
Microsoft Office 2013 encountered an error during setup
Jackie ManCommented:
Do you logon with a local administrator account?
alonig1Author Commented:
Yes , this computer is a standalone .
Jackie ManCommented:
Try to check the setup log in your \Temp folder to troubleshoot the setup problem. Let's see if there is anything useful recorded out there:
Also, please try the installation again under Windows clean boot, and see if it will make a difference:

alonig1Author Commented:
As I mentioned I don't want to re-install windows again , as I already installed so many applications and settings on current one.
Jackie ManCommented:
Clean boot is not factory reset.
Colleen Kayter4D AssetsCommented:

go ahead and do as Jackie Man suggests. Create a 2nd user profile and install Office 2013. You can give the 2nd user admin rights, make Office available to all users. If that works, you'll know the problem is in your primary profile, but you should be able to log in under your original ID and still use Office without any problem.
alonig1Author Commented:
nothing works.
alonig1Author Commented:
I re-installed windows from the manufacturer's image

same thing.
alonig1Author Commented:
found a solution.

Go to the task scheduler library and remove the office folder.  

I used this:

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alonig1Author Commented:
This is what worked for me
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