We help IT Professionals succeed at work.

Help to draft a warning / info sheet for customers to avoid ransom viruses  etc ...

feck1
feck1 asked
on
150 Views
Last Modified: 2017-05-07
Awareness is really important to avoid ransom ware

What to tell customers ?

Is there anything already out there fron virus companies that I can use ?

1) don't enable macros on word / excel documents received by email

2) watch out for .JS attachments by email

3) keep regular backups preferably in the cloud and if in USB don't keep them attached to computers when it's complete

Are there any other General tips for end users ?
Comment
Watch Question

Patrick BogersDatacenter platform engineer Lindows
CERTIFIED EXPERT
Commented:
This problem has been solved!
(Unlock this solution with a 7-day Free Trial)
UNLOCK SOLUTION
Exec Consultant
CERTIFIED EXPERT
Distinguished Expert 2019
Commented:
This problem has been solved!
(Unlock this solution with a 7-day Free Trial)
UNLOCK SOLUTION

Author

Commented:
On hols will have a look at these on my
Return
btanExec Consultant
CERTIFIED EXPERT
Distinguished Expert 2019

Commented:
Let us know if there are further queries.
btanExec Consultant
CERTIFIED EXPERT
Distinguished Expert 2019

Commented:
Kindly get back and advice closure
Patrick BogersDatacenter platform engineer Lindows
CERTIFIED EXPERT

Commented:
Answer provided

Gain unlimited access to on-demand training courses with an Experts Exchange subscription.

Get Access
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Empower Your Career
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE

Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions