Help to draft a warning / info sheet for customers to avoid ransom viruses  etc ...

feck1
feck1 used Ask the Experts™
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Awareness is really important to avoid ransom ware

What to tell customers ?

Is there anything already out there fron virus companies that I can use ?

1) don't enable macros on word / excel documents received by email

2) watch out for .JS attachments by email

3) keep regular backups preferably in the cloud and if in USB don't keep them attached to computers when it's complete

Are there any other General tips for end users ?
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Patrick BogersDatacenter platform engineer Lindows
Commented:
Oh WoW,
So many things to be aware off.
- dont open attachements you dont recognize or expect.
- never order private goods from your business email address, this prevents users to open attachements from TNT, FedEx etc etc
- never respond to (un) activate mails from credit card companies same as with bank statements.
- if a mail looks to good to be true it always is. Free iPhone, travelling etc etc
- be aware off misspelings

In case of doubt when recieving attachements upload it to virustotal.com.

This is just a small selection off things to be aware of.
Exec Consultant
Distinguished Expert 2018
Commented:
A FAQ will be a good supplements and see this EE article
https://www.experts-exchange.com/articles/28059/TL-DR-Ransomware-Infected.html
https://www.experts-exchange.com/articles/21199/Ransomware-Beware.html

There are available info sheet too from authority and see its resource for ciso and ceo at the end of the advisory.
https://www.fbi.gov/news/stories/incidents-of-ransomware-on-the-rise

There are open community resources such as NoMoreRansom Q&A and Preventive advice
https://www.nomoreransom.org/ransomware-qa.html
https://www.nomoreransom.org/prevention-advice.html

Quite similar approaches among all articles

Author

Commented:
On hols will have a look at these on my
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btanExec Consultant
Distinguished Expert 2018

Commented:
Let us know if there are further queries.
btanExec Consultant
Distinguished Expert 2018

Commented:
Kindly get back and advice closure
Patrick BogersDatacenter platform engineer Lindows

Commented:
Answer provided

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