Awareness is really important to avoid ransom ware
What to tell customers ?
Is there anything already out there fron virus companies that I can use ?
1) don't enable macros on word / excel documents received by email
2) watch out for .JS attachments by email
3) keep regular backups preferably in the cloud and if in USB don't keep them attached to computers when it's complete
Are there any other General tips for end users ?