TSM error: ANS1151E '\\vwarpasvctx02\g$' is not a cluster disk. on a cluster environment.

Santiago videla
Santiago videla used Ask the Experts™
on
Hi everyone,
                        I have 2 servers configured in a cluster and when i try to run an incremental backup, i have the following error:

03/17/201703/18/2017 02:00:16 ANS1228E Sending of object '\\vwarpasvctx02\g$\*' failed.
03/18/2017 02:00:16 ANS1151E '\\vwarpasvctx02\g$' is not a cluster disk.

03/18/2017 02:00:16 ANS1228E Sending of object '\\vwarpasvctx02\c$\*' failed.
03/18/2017 02:00:16 ANS1151E '\\vwarpasvctx02\c$' is not a cluster disk.

03/18/2017 02:00:33 ANS1512E Scheduled event 'VWARPASVCTXFC' failed.  Return code = 12.
03/18/2017 16:00:49 ANS9020E Could not establish a session with a TSM server or client agent.  The TSM return code is -53.
03/18/2017 16:00:49 ANS1033E An invalid TCP/IP address was specified.
03/19/2017 02:00:39 ANS1228E Sending of object '\\vwarpasvctx02\g$\*' failed.
03/19/2017 02:00:39 ANS1151E '\\vwarpasvctx02\g$' is not a cluster disk.

03/19/2017 02:00:39 ANS1228E Sending of object '\\vwarpasvctx02\c$\*' failed.
03/19/2017 02:00:39 ANS1151E '\\vwarpasvctx02\c$' is not a cluster disk.

03/19/2017 02:00:58 ANS1512E Scheduled event 'VWARPASVCTXFC' failed.  Return code = 12.
03/20/2017 02:01:13 ANS1228E Sending of object '\\vwarpasvctx02\g$\*' failed.
03/20/2017 02:01:13 ANS1151E '\\vwarpasvctx02\g$' is not a cluster disk.

03/20/2017 02:01:13 ANS1228E Sending of object '\\vwarpasvctx02\c$\*' failed.
03/20/2017 02:01:13 ANS1151E '\\vwarpasvctx02\c$' is not a cluster disk.

03/20/2017 02:01:31 ANS1512E Scheduled event 'VWARPASVCTXFC' failed.  Return code = 12.
03/20/2017 09:04:54 ANS1036S The option 'CLUSTERDISKONLY' or the value supplied for it is not valid. It was found in options file 'C:\Program Files\Tivoli\TSM\baclient\dsm.opt'
       at line number: 18
       The complete entry: 'CLUSTERDISKONLY NO'


Im pretty sure there is a missconfiguration on the .OPT file.

Please can you help me?

Thanks in advance.
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Commented:
The entry must read

CLUSTERDISKSONLY NO
Most Valuable Expert 2013
Top Expert 2013

Commented:
... and don't forget to specify

CLUSTERNODE YES

in dsm. opt

Author

Commented:
Wool,
             i did the updates on the opt. here is the configuration. Please can you take a look to confirm if its ok?

NODENAME         VWARPASVCTXFC
TCPSERVERADDRESS VWSAPASTSMSRV01
passwordaccess        generate
commmethod            tcpip
tcpport          1500
schedmode        polling
queryschedperiod 1
LANG              AMENG
backupreg        yes
tcpbuffsize 32
tcpwindowsize 64
txnbytelimit 25600
tcpnodelay yes
changingretries 4
commrestartduration 120
commrestartinterval 30

CLUSTERDISKSONLY NO
CLUSTERNODE YES

SNAPSHOTPROVIDERFS VSS
SNAPSHOTPROVIDERIMAGE VSS


Domain all-local

INCLUDE.BACKUP "*:\...\system32\dhcp\backup\...\*"
INCLUDE.BACKUP "*:\...\system32\dns\backup\...\*"
INCLUDE.ARCHIVE "*:\...\system32\dhcp\backup\...\*"
INCLUDE.ARCHIVE "*:\...\system32\dns\backup\...\*"
INCLUDE "G:\Backup Citrix"
INCLUDE "G:\Backup Citrix\CitrixCitrix_VWLogging"
INCLUDE "G:\Backup Citrix\CitrixCitrix_VWMonitoring"
INCLUDE "G:\Backup Citrix\CitrixCitrix_VWSite"
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Top Expert 2013

Commented:
I can't see any syntax errors. Let's see.

Author

Commented:
let me give you a little context:   vwarpasvctx02 and vwarpasvctx01 are both  the active/inactive part of the server cluster: VWARPASVCTXFC.

i just need to backup:

 G:\Backup Citrix\CitrixCitrix_VWLogging"
 G:\Backup Citrix\CitrixCitrix_VWMonitoring"
 G:\Backup Citrix\CitrixCitrix_VWSite"

No matter if the active database is on ctx01 or ctx02.


Thanks in advance.
Most Valuable Expert 2013
Top Expert 2013

Commented:
I think DOMAIN ALL-LOCAL will cover this scenario. If you run into errors nonetheless please let me know.

Author

Commented:
Wool,
           after  last night  backup execution i have the following error:

03/20/2017 02:01:31 ANS1512E Scheduled event 'VWARPASVCTXFC' failed.  Return code = 12.
03/20/2017 09:04:54 ANS1036S The option 'CLUSTERDISKONLY' or the value supplied for it is not valid. It was found in options file 'C:\Program Files\Tivoli\TSM\baclient\dsm.opt'
       at line number: 18
       The complete entry: 'CLUSTERDISKONLY NO'

03/20/2017 09:18:54 ANS1036S The option 'DOMAIN' or the value supplied for it is not valid. It was found in options file 'dsm.opt'
       at line number: 33
       The complete entry: 'DOMAIN g: g:\Backup Citrix'

03/20/2017 09:18:54 ANS1038S Invalid option specified.
03/20/2017 09:19:06 ANS1036S The option 'DOMAIN' or the value supplied for it is not valid. It was found in options file 'C:\Program Files\Tivoli\TSM\baclient\dsm.opt'
       at line number: 33
       The complete entry: 'DOMAIN g: g:\Backup Citrix'

03/20/2017 09:20:14 ANS1149E No domain is available for incremental backup. The domain may be empty or all file systems in the domain are excluded.
03/20/2017 09:26:46 ANS1036S The option 'DOMAIN' or the value supplied for it is not valid. It was found in options file 'C:\Program Files\Tivoli\TSM\baclient\dsm.opt'
       at line number: 24
       The complete entry: 'Domain G:\'

03/20/2017 09:30:22 ANS1149E No domain is available for incremental backup. The domain may be empty or all file systems in the domain are excluded.
03/20/2017 09:32:18 ANS1577I The Windows console event handler received a 'Close' console event.
003/20/2017 09:32:47 ANS1149E No domain is available for incremental backup. The domain may be empty or all file systems in the domain are excluded.
03/20/2017 09:36:33 ANS1228E Sending of object '\\vwarpasvctx02\g$' failed.
03/20/2017 09:36:33 ANS1151E '\\vwarpasvctx02\g$' is not a cluster disk.

03/20/2017 09:54:46 ANS1577I The Windows console event handler received a 'Close' console event.
03/20/2017 14:46:25 ANS1156E NODENAME cannot be the local machine name when CLUSTERNODE is set to YES
03/20/2017 15:05:35 ANS1156E NODENAME cannot be the local machine name when CLUSTERNODE is set to YES
03/20/2017 15:38:55 ANS1156E NODENAME cannot be the local machine name when CLUSTERNODE is set to YES
03/21/2017 02:00:46 ANS1228E Sending of object '\\vwarpasvctx02\g$\*' failed.
03/21/2017 02:00:46 ANS1151E '\\vwarpasvctx02\g$' is not a cluster disk.

03/21/2017 02:00:46 ANS1228E Sending of object '\\vwarpasvctx02\c$\*' failed.
03/21/2017 02:00:46 ANS1151E '\\vwarpasvctx02\c$' is not a cluster disk.

03/21/2017 02:01:04 ANS1512E Scheduled event 'VWARPASVCTXFC' failed.  Return code



Here is my complete .opt configuration.

NODENAME VWARPASVCTXFC
TCPSERVERADDRESS VWSAPASTSMSRV01
passwordaccess        generate
commmethod            tcpip
tcpport          1500
schedmode        polling
queryschedperiod 1
LANG              AMENG
backupreg        yes
tcpbuffsize 32
tcpwindowsize 64
txnbytelimit 25600
tcpnodelay yes
changingretries 4
commrestartduration 120
commrestartinterval 30

CLUSTERDISKSONLY NO
CLUSTERNODE YES

SNAPSHOTPROVIDERFS VSS
SNAPSHOTPROVIDERIMAGE VSS



INCLUDE "G:\Backup Citrix"
INCLUDE "G:\Backup Citrix\CitrixCitrix_VWLogging"
INCLUDE "G:\Backup Citrix\CitrixCitrix_VWMonitoring"
INCLUDE "G:\Backup Citrix\CitrixCitrix_VWSite"
INCLUDE.BACKUP "*:\...\system32\dhcp\backup\...\*"
INCLUDE.BACKUP "*:\...\system32\dns\backup\...\*"
INCLUDE.ARCHIVE "*:\...\system32\dhcp\backup\...\*"
INCLUDE.ARCHIVE "*:\...\system32\dns\backup\...\*"

DOMAIN "\\vwarpasvctxfc\c$"
DOMAIN "\\vwarpasvctxfc\d$"
DOMAIN "\\vwarpasvctxfc\e$"
DOMAIN "\\vwarpasvctxfc\f$"
DOMAIN "SYSTEMSTATE"


Please can you help me with that?
Most Valuable Expert 2013
Top Expert 2013

Commented:
Seems you're using the wrong dsm.opt file. The error message still says CLUSTERDISKONLY but the file you posted correctly has CLUSTERDISKSONLY.
Please check!
Most Valuable Expert 2013
Top Expert 2013

Commented:
Did you recycle the scheduler service?

Author

Commented:
wool,
           i have 3 servers :

 VWARPASVCTXFC: the cluster
 VWARPASVCTX01: cluster pasive DB  
 VWARPASVCTX02:  cluster active DB  

should i use the same nodename on each .opt   pointing to the cluster (VWARPASVCTXFC)?  or each .opt should have its own name?



im restarting the services  right now.
Most Valuable Expert 2013
Top Expert 2013

Commented:
You must have one nodename for the cluster and one for each of the participating machines, so your config looks good. Of course you must have a specific opt file for each of the clients, you must run an own scheduler service for each of them, and you must specify the correct file at each scheduler service startup.
Most Valuable Expert 2013
Top Expert 2013

Commented:
Since teaching the correct setup of a cluster backup is a bit too extensive for an EE thread I'd advise you to read (and understand) this rather good article about that topic:
https://publib.boulder.ibm.com/tividd/td/TSMC/GC32-0788-01/en_US/HTML/ans6000021.htm

Good reading, have fun!

Author

Commented:
Hello wool,

                     I read the document and it was really helpfull.However my backup keep failing. here you have the following informationfor each server:

1-dsm error
2-dsm.opt
3-tsm schedule configuration

If you can help me to solve this or you see anithing wrong i really, really aprecciate your help! Thanks in advance:

vwarpasvctx02

03/24/2017 02:11:58 ANS1512E Scheduled event 'VWARPASVCTXFC' failed.  Return code = 12.
03/25/2017 02:05:38 ANS0361I DIAG: GetRootAttrib(): for root directory \\vwarpasvctxfc\d$, Win32 rc=67
03/25/2017 02:11:03 ANS0361I DIAG: GetRootAttrib(): for root directory \\vwarpasvctxfc\d$, Win32 rc=67
03/25/2017 02:11:15 ANS1228E Sending of object '\\vwarpasvctxfc\d$\*' failed.
03/25/2017 02:11:15 ANS1153E '\\vwarpasvctxfc\d$' is a cluster disk.

03/25/2017 02:11:21 ANS1512E Scheduled event 'VWARPASVCTXFC' failed.  Return code = 12.
03/26/2017 02:06:04 ANS0361I DIAG: GetRootAttrib(): for root directory \\vwarpasvctxfc\d$, Win32 rc=67
03/26/2017 02:11:27 ANS0361I DIAG: GetRootAttrib(): for root directory \\vwarpasvctxfc\d$, Win32 rc=67
03/26/2017 02:11:39 ANS1228E Sending of object '\\vwarpasvctxfc\d$\*' failed.
03/26/2017 02:11:39 ANS1153E '\\vwarpasvctxfc\d$' is a cluster disk.

03/26/2017 02:11:46 ANS1512E Scheduled event 'VWARPASVCTXFC' failed.  Return code = 12.
03/27/2017 02:06:25 ANS0361I DIAG: GetRootAttrib(): for root directory \\vwarpasvctxfc\d$, Win32 rc=67
03/27/2017 02:11:48 ANS0361I DIAG: GetRootAttrib(): for root directory \\vwarpasvctxfc\d$, Win32 rc=67
03/27/2017 02:12:00 ANS1228E Sending of object '\\vwarpasvctxfc\d$\*' failed.
03/27/2017 02:12:00 ANS1153E '\\vwarpasvctxfc\d$' is a cluster disk.

03/27/2017 02:12:07 ANS1512E Scheduled event 'VWARPASVCTXFC' failed.  Return code = 12.

NODENAME VWARPASVCTX02
TCPSERVERADDRESS VWSAPASTSMSRV01
passwordaccess        generate
commmethod            tcpip
tcpport          1500
schedmode        polling
queryschedperiod 1
LANG              AMENG
backupreg        yes
tcpbuffsize 32
tcpwindowsize 64
txnbytelimit 25600
tcpnodelay yes
changingretries 4
commrestartduration 120
commrestartinterval 30

SNAPSHOTPROVIDERFS VSS
SNAPSHOTPROVIDERIMAGE VSS
DOMAIN ALL-LOCAL
INCLUDE.BACKUP "*:\...\system32\dhcp\backup\...\*"
INCLUDE.BACKUP "*:\...\system32\dns\backup\...\*"
INCLUDE.ARCHIVE "*:\...\system32\dhcp\backup\...\*"
INCLUDE.ARCHIVE "*:\...\system32\dns\backup\...\*"



            Policy Domain Name: PD_FILES
                 Schedule Name: VWARPASVCTXFC
                   Description:  schedule diario citrix vms
                        Action: Incremental
                     Subaction:
                       Options: -subdir=yes
                       Objects:
                      Priority: 5
               Start Date/Time: 03/07/2017 02:00:00
                      Duration: 1 Hour(s)
                Schedule Style: Classic
                        Period: 1 Day(s)
                   Day of Week: Any
                         Month:
                  Day of Month:
                 Week of Month:
                    Expiration:
Last Update by (administrator): SVIDELA
         Last Update Date/Time: 03/27/2017 09:35:02
              Managing profile:

_________________________________________________________

VWARPASVCTXFC

03/26/2017 02:11:46 ANS1512E Scheduled event 'VWARPASVCTXFC' failed.  Return code = 12.
03/27/2017 02:06:25 ANS0361I DIAG: GetRootAttrib(): for root directory \\vwarpasvctxfc\d$, Win32 rc=67
03/27/2017 02:11:48 ANS0361I DIAG: GetRootAttrib(): for root directory \\vwarpasvctxfc\d$, Win32 rc=67
03/27/2017 02:12:00 ANS1228E Sending of object '\\vwarpasvctxfc\d$\*' failed.
03/27/2017 02:12:00 ANS1153E '\\vwarpasvctxfc\d$' is a cluster disk.

03/27/2017 02:12:07 ANS1512E Scheduled event 'VWARPASVCTXFC' failed.  Return code = 12.


NODENAME VWARPASVCTXFC
TCPSERVERADDRESS VWSAPASTSMSRV01
passwordaccess        generate
commmethod            tcpip
tcpport          1500
schedmode        polling
queryschedperiod 1
LANG              AMENG
backupreg        yes
tcpbuffsize 32
tcpwindowsize 64
txnbytelimit 25600
tcpnodelay yes
changingretries 4
commrestartduration 120
commrestartinterval 30
SNAPSHOTPROVIDERFS VSS
SNAPSHOTPROVIDERIMAGE VSS
DOMAIN ALL-LOCAL
INCLUDE.BACKUP "*:\...\system32\dhcp\backup\...\*"
INCLUDE.BACKUP "*:\...\system32\dns\backup\...\*"
INCLUDE.ARCHIVE "*:\...\system32\dhcp\backup\...\*"
INCLUDE.ARCHIVE "*:\...\system32\dns\backup\...\*"


            Policy Domain Name: PD_FILES
                 Schedule Name: VWARPASVCTXFC
                   Description:  schedule diario citrix vms
                        Action: Incremental
                     Subaction:
                       Options: -subdir=yes
                       Objects:
                      Priority: 5
               Start Date/Time: 03/07/2017 02:00:00
                      Duration: 1 Hour(s)
                Schedule Style: Classic
                        Period: 1 Day(s)
                   Day of Week: Any
                         Month:
                  Day of Month:
                 Week of Month:
                    Expiration:
Last Update by (administrator): SVIDELA
         Last Update Date/Time: 03/27/2017 09:35:02
              Managing profile:


_________________________________________________________________________

VWARPASVCTX01


03/23/2017 16:21:01 ANS5216E Could not establish a TCP/IP connection with address 'VWSAPASTSMSRV01:1500'. The TCP/IP error is 'Unknown error' (errno = 10061).
03/23/2017 16:21:01 ANS9020E Could not establish a session with a TSM server or client agent.  The TSM return code is -50.
03/23/2017 16:21:01 ANS1017E Session rejected: TCP/IP connection failure.
03/25/2017 17:02:01 ANS9020E Could not establish a session with a TSM server or client agent.  The TSM return code is -53.
03/25/2017 17:02:01 ANS1033E An invalid TCP/IP address was specified.


NODENAME         VWARPASVCTX01
TCPSERVERADDRESS VWSAPASTSMSRV01
passwordaccess        generate
commmethod            tcpip
tcpport          1500
schedmode        polling
queryschedperiod 1
LANG              AMENG
backupreg        yes
tcpbuffsize 32
tcpwindowsize 64
txnbytelimit 25600
tcpnodelay yes
changingretries 4
commrestartduration 120
commrestartinterval 30

SNAPSHOTPROVIDERFS VSS
SNAPSHOTPROVIDERIMAGE VSS

DOMAIN ALL-LOCAL

INCLUDE.BACKUP "*:\...\system32\dhcp\backup\...\*"
INCLUDE.BACKUP "*:\...\system32\dns\backup\...\*"
INCLUDE.ARCHIVE "*:\...\system32\dhcp\backup\...\*"
INCLUDE.ARCHIVE "*:\...\system32\dns\backup\...\*"


            Policy Domain Name: PD_FILES
                 Schedule Name: VWARPASVCTX01
                   Description:  schedule diario citrix vms
                        Action: Incremental
                     Subaction:
                       Options: -subdir=yes
                       Objects:
                      Priority: 5
               Start Date/Time: 03/07/2017 02:00:00
                      Duration: 1 Hour(s)
                Schedule Style: Classic
                        Period: 1 Day(s)
                   Day of Week: Any
                         Month:
                  Day of Month:
                 Week of Month:
                    Expiration:
Last Update by (administrator): SVIDELA
         Last Update Date/Time: 03/27/2017 09:35:02
              Managing profile:
Most Valuable Expert 2013
Top Expert 2013
Commented:
Seems you read that article, but you didn't follow the instructions given there.

A local node (one without CLUSTERNODE YES) can never back up a cluster resource.
Thus the messages on vwarpasvctx02 and on VWARPASVCTXFC regarding \\vwarpasvctxfc\d$\*.
Do not specify a cluster resource in DOMAIN of a non-cluster node. If you use DOMAIN ALL-LOCAL exclude the cluster resources on non-cluster nodes, like " DOMAIN ALL-LOCAL -d:" or "DOMAIN ALL_LOCAL -\\vwarpasvctxfc\d$" or so  (I'm not a Windows admin, sorry!) Mind the minus sign!
I think VWARPASVCTXFC is designed to be the cluster node? Here you should specify "CLUSTERNODE YES" and "DOMAIN d:" or "DOMAIN \\vwarpasvctxfc\d$" or the like (Again, I'm not a Windows admin!) Note the absence of the minus sign in this case!
Take good care to have a distinct opt file for each node, and make sure to specify the correct opt file at  the nodes' scheduler service startup.

Further, VWARPASVCTX01 cannot reach the server, probably due to some network issues (firewall/router etc., or interface down?)

By the way, a cluster node (one with CLUSTERNODE YES) can back up cluster resources as well as local resources when CLUSTERDISKSONLY NO is specified in the opt file.

Author

Commented:
Wool,
             Sorry for the delay. Your configuration worked perfectly! Thanks again for all your help.

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