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EricFlag for United States of America

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Windows server 2008 Cannot Delete a file.

We have a file and a folder that cannot be deleted.   The security tab shows the following message.  The requested security information is either unavailable or can't be displayed.
   We believe the issue happened when we tried to do a selective backup but cannot be sure.

We tried to manually delete the files.  Rename the files.  Reboot the server.  We cannot try to change ownership because we cannot get there.  

Any help would be appreciated we cannot perform incremental backups because of this.
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Patrick Bogers
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"We cannot try to change ownership because we cannot get there."  Exactly where can't you get?  You should be able to change ownership if you are an admin.
This is what OP is getting
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And there are no clickable options on the property screen?
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Hi Shaun we ran your command to delete the file.   We received a message that the system could not find the specified file.
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Sorry not delete the file but the command  icacls C:\ThePathThatDoesntDelete /grant Administrators:F
You are saying you cannot find the file you want to delete?
Did you try John's or my suggestions?
To what did you change C:\ThePathThatDoesntDelete?
I had the same issue and it was identified that RSA APT caused this. Anything similar can be the cause
Good solutions for deleting a file provided