troubleshooting Question

Trouble determining specific hardware or software issue

Avatar of Ted Penner
Ted PennerFlag for United States of America asked on
* ASUSHardwareWindows 10
5 Comments1 Solution145 ViewsLast Modified:
The computer is an Asus TP500L.  It keeps blue screening.  The user hasn't sent me the exact error.

It's Windows 10

Can load something on it that might give me more info regarding what is wrong with it?
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