Link to home
Start Free TrialLog in
Avatar of Imran Rasheed
Imran Rasheed

asked on

Integration of Cisco CM 6.1 with Avaya SM 7.x

Hi,

I am in the process of integrating Cisco CM 6.1 and Avaya SM 7.x.

Has anyone tested this integration? What works , what doesn't?

There is no test bed and integration needs to be done on live devices. any pointers will be appreciated.

thanks,
Rasheed
Avatar of Timothy Estes
Timothy Estes
Flag of United States of America image

1 - Why are you running CM 6.1? That's REAL old. 12 is out. Also, sounds like your Avaya is old too. This makes things very difficult.
2 - I have successfully trunked Cisco CM to Avaya CM with a back-to-back PRI using ISDN switch type 5ESS. It takes lots of tweaking to get calls to go in both directions. You can also try an H.323 trunk between the PBXs, but I've only had partial success with that.
Configuring the dial-plan on the Cisco side is easier than the Avaya side, but that's probably because I have more experience with that. Both Cisco and Avaya have documentation on how to do this, but its only the exact configuration that they used in their testing / lab.
This question needs an answer!
Become an EE member today
7 DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform.
View membership options
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.