troubleshooting Question

Corrupted File Makes Windows File Explorer Crash

Avatar of Jean-Christophe GALLAND
Jean-Christophe GALLANDFlag for France asked on
StorageStorage HardwareWindows 10
13 Comments1 Solution3076 ViewsLast Modified:
Hi. I have a folder with hundreds of files on an external drive. When I open this folder with windows file explorer, it closes after a couple of seconds. When I open the same folder using an alternative file explorer ("Directory Opus"), it crashes after a few seconds and I get the popup window attached (sorry it is in French). Opening other folders works fine. So I am suspecting that one of the file is corrupted and makes file explorer crash. Is there a way to fix this? I guess I would need to delete the corrupted file but don't know how to identify it among the hundreds in the folder...
Thanks for your help
File-Explorer-Crash--Directory-Opus-.JPG
ASKER CERTIFIED SOLUTION
RaminTechnical Advisor

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 13 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 13 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros