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Account Deleted.  Need Help!

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Last Modified: 2017-04-09
I had a 365 account through my college email.  Today it was deleted without notice.  I have several spreadsheets that I use on a daily basis on this account.  Is there any way I can continue using this account?  I understand that this was paid for by the university and that I will most likely be required to pay to reopen the account.  I just really need access to those spreadsheets.
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Business Consultant (Owner)
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Shaun VermaakSenior Consultant
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JohnBusiness Consultant (Owner)
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Commented:
Just as I noted earlier about contacting the University.
Shaun VermaakSenior Consultant
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Commented:
@OP:
The University o365 admin will have to open a ticket with MS. Just sort it out ASAP because previously the restore period was only two weeks.
JohnBusiness Consultant (Owner)
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Commented:
We have already said that
Shaun VermaakSenior Consultant
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Commented:
Firstly, OP need to talk to the o365 administrator, not the University administrator
Secondly, I noted retention time from first-hand experience
JohnBusiness Consultant (Owner)
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Commented:
You have now repeated the same thing 3 times and reiterated what i already said in the first post.
Shaun VermaakSenior Consultant
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Commented:
And I will continue to do so if I feel that I can add value and help OP solve issue
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Commented:
That's unusual that the college deleted the account without your knowledge or consent. I concur with the others. Contact the university and get it straighten out. If you are still attending the university, it was probably an oversight.
JohnBusiness Consultant (Owner)
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Commented:
You need to ask your administrator
Shaun VermaakSenior Consultant
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Commented:
Glad we could help.

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