Account Deleted. Need Help!

Daniel Guess
Daniel Guess used Ask the Experts™
on
I had a 365 account through my college email.  Today it was deleted without notice.  I have several spreadsheets that I use on a daily basis on this account.  Is there any way I can continue using this account?  I understand that this was paid for by the university and that I will most likely be required to pay to reopen the account.  I just really need access to those spreadsheets.
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Business Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
You need to go back to your University administrator. Microsoft will not move an account to another person. The University has to give it to you (if they will).
Shaun VermaakTechnical Specialist
Awarded 2017
Distinguished Expert 2018
Commented:
The University o365 admin will have to open a ticket with MS. Just sort it out ASAP because previously the restore period was only two weeks.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Just as I noted earlier about contacting the University.
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Shaun VermaakTechnical Specialist
Awarded 2017
Distinguished Expert 2018

Commented:
@OP:
The University o365 admin will have to open a ticket with MS. Just sort it out ASAP because previously the restore period was only two weeks.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
We have already said that
Shaun VermaakTechnical Specialist
Awarded 2017
Distinguished Expert 2018

Commented:
Firstly, OP need to talk to the o365 administrator, not the University administrator
Secondly, I noted retention time from first-hand experience
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
You have now repeated the same thing 3 times and reiterated what i already said in the first post.
Shaun VermaakTechnical Specialist
Awarded 2017
Distinguished Expert 2018

Commented:
And I will continue to do so if I feel that I can add value and help OP solve issue
That's unusual that the college deleted the account without your knowledge or consent. I concur with the others. Contact the university and get it straighten out. If you are still attending the university, it was probably an oversight.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
You need to ask your administrator
Shaun VermaakTechnical Specialist
Awarded 2017
Distinguished Expert 2018

Commented:
Glad we could help.

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