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Account Deleted. Need Help!
I had a 365 account through my college email. Today it was deleted without notice. I have several spreadsheets that I use on a daily basis on this account. Is there any way I can continue using this account? I understand that this was paid for by the university and that I will most likely be required to pay to reopen the account. I just really need access to those spreadsheets.
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You need to go back to your University administrator. Microsoft will not move an account to another person. The University has to give it to you (if they will).
The University o365 admin will have to open a ticket with MS. Just sort it out ASAP because previously the restore period was only two weeks.
@OP:
The University o365 admin will have to open a ticket with MS. Just sort it out ASAP because previously the restore period was only two weeks.
The University o365 admin will have to open a ticket with MS. Just sort it out ASAP because previously the restore period was only two weeks.
Firstly, OP need to talk to the o365 administrator, not the University administrator
Secondly, I noted retention time from first-hand experience
Secondly, I noted retention time from first-hand experience
That's unusual that the college deleted the account without your knowledge or consent. I concur with the others. Contact the university and get it straighten out. If you are still attending the university, it was probably an oversight.
Glad we could help.
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@OP, Experts and future visitors:
Please remember to endorse my, or any other expert's comments that you found helpful by clicking on the "Thumb's Up" button
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