Password recovery 2960S

New to environment.  Have a 2960S that noone seems to know the enable password to. So I hook console cable up and see password recovery is enabled so i run through the process from the switch:  prompt.  I type "flash_init" and flash initializes fine, then when i go to type "load_helper"  i get an unknown command..heres the output of what's going on:

switch: load_helper
Unknown cmd: load_helper

switch: dir

List of filesystems currently registered:

                  bs[0]: (read-only)
               flash[6]: (read-write)
              xmodem[7]: (read-only)
                null[8]: (read-write)


switch: dir flash:
unable to stat flash/: no such file or directory


not sure what the problem is, I'm pretty sure that's the right procedure
LVL 1
leadthewayAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

leadthewayAuthor Commented:
I'm wondering if this even has a config on it looking at the flash

ack>sh flash

Directory of flash:/

    2  -rwx    14570368   Mar 3 1993 00:10:32 +00:00  c2960s-universalk9-mz.150-2.SE8.bin
    3  -rwx         916   Jan 2 2006 00:17:52 +00:00  vlan.dat
    4  -rwx        4035   Jan 2 2006 00:05:21 +00:00  config.text
    5  -rwx        1914   Jan 2 2006 00:05:21 +00:00  private-config.text
    6  -rwx        5144   Jan 2 2006 00:05:22 +00:00  multiple-fs

its still looking for service config from cisco via tftp
Shaun VermaakTechnical SpecialistCommented:
Not sure but I think you are missing a few commands
Initialize the flash file system using the below command.
flash_init
http://www.cahilig.net/2014/04/14/how-reset-cisco-2960-switch-password-without-losing-your-configuration

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
leadthewayAuthor Commented:
i did that...it's the load helper that failed..but i think i have it possibly. did it again and it let me parse the flash dir..so i could rename it
Shaun VermaakTechnical SpecialistCommented:
Hmmm, that is weird
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
recovery

From novice to tech pro — start learning today.