troubleshooting Question

Outlook Office365 Shared Calendar to auto-accept appointment/meeting date

Avatar of Lee Ingalls
Lee IngallsFlag for United States of America asked on
OutlookMicrosoft 365Exchange
3 Comments2 Solutions2982 ViewsLast Modified:
Sales Manager receives an email from customer with an RFQ and need by date.
Sales Manager forwards the message to rfq@company.com as a appointment/meeting which is then added to the RFQ calendar for internal review in order to prioritize daily quoting activity for our Estimator.

I would like to setup a shared calendar where forwarded RFQ emails are sent to as Appointments or Meetings for a specific date.
Have those appointments/meetings automatically accepted - the date being when that RFQ is due back to the customer.

Have a general idea in my head... just wondering if anyone has a clean process, so I don't have to trial and error.

Thanks in advance!
Lee
ASKER CERTIFIED SOLUTION
Serena Hsi
Salesforce Consultant

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