Redirect messages with Auto reply

Is there a way to have incoming email messages redirect from one shared inbox to another AND have a customized auto reply email message letting users know to use the new inbox go forward? I have access to both shared inboxes. Outlook 2013
Shay PryAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

gilnovSystems AdministratorCommented:
If I am reading your question right, you can do this. Just set up a regular out-of-office autoreply on the first mailbox using OWA or Outlook. Then, on the Exchange server or Office 365 portal, set a forwarder on the first mailbox (the one you want to forward from).
On Exchange server, open the mailbox properties, click the Mail Flow Settings tab, dbl-click Delivery Options, under "Forwarding address" check the "Forward to" box and fill the email address of the second mailbox (the one you want messages to go to). If you want messages to stay in both mailboxes check the "deliver messages to both..." box. Ok out of everything and test.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
gilnovSystems AdministratorCommented:
On Office 365, I believe you can set up a mail flow rule that will do the same thing. Too much to go into though if you aren't using O365.
0
Dinesh BabuMessaging EngineerCommented:
Hi,

If your objective is to change email address then below is my suggestions,
1. Add new SMTP email address to the existing mailbox.
2. Set 'automatic replies' with new email address and older one deadline. Like "Please drop your emails to "newemail@domain.com" existing email is going to deprecate by 22/04/2017. Thank you"
3. If this message is intended for external recipients , then you need to create 'Remote domains' for external domains and set below parameters  so that you can send automatic replies to external clients.
AutoReplyEnabled : True
AutoForwardEnabled : True

Set-RemoteDomain -Identity "Remote domain1" – AutoReplyEnabled $true – AutoForwardEnabled $true
4. If this message is only for internal customers , no need for remote domains.
5. After 22/04/2017 , make newly added SMTP address as 'Primary email address', so that your clients can receive emails from new email address.  But here we didnt remove the existing email address, so still you can receive emails via older email address. Based on your requirement you can remove the older email address.

Scenario:2
simply redirect messages which were intended to mailbox1 to mailbox2
Set-Mailbox "Mailbox1" -DeliverToMailboxAndForward $true -ForwardingSMTPAddress "mailbox2@yourdomain.com"
Also you need to set automatic replies on Mailbox2 ,so that your customers aware of new mailbox/email address.
Creating remote domains and setting parameters are same here too.

Thanks
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Email Clients

From novice to tech pro — start learning today.