Outlook 2010 fail to get past load profile
Good Day.
I have a user in which the outlook stuck at loading profile, and there is no error coming out. These are the method I have tried.
- Repair the whole Microsoft office.
- Remove outlook profile and re-add but when everything is done on the email configure page you click on next, it will hang and not responding even when you wait for an hour, whether it's existing email or new mail.
- Login to administrator account and use the user pst and it has no issue, since the profile can be loaded mean the pst file is not damaged.
- Though the windows profile is damaged I deleted the user windows profile and re-add but still same.
User is on Windows 7 64 bit and outlook 2010
Appreciate if anyone had this knowledge can assist me on.
Thanks!
IT Team Lead - Unified Communications & Collaboration
outlook.exe /safe:3
This should start outlook with all the plugins disabled to see if it is an add on issue
Can you also check the PST file that it's set with the right permissions for the user or set the permission to EVERYONE? If it works without issues in admin then it sounded like issue with permission of the file.
Wayne
Gain unlimited access to on-demand training courses with an Experts Exchange subscription.
Get AccessWhy Experts Exchange?
Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.
When asked, what has been your best career decision?
Deciding to stick with EE.
Being involved with EE helped me to grow personally and professionally.
Did You Know?
We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE
Ask ANY Question
Connect with Certified Experts to gain insight and support on specific technology challenges including:
- Troubleshooting
- Research
- Professional Opinions