Melody Scott
asked on
help with hijackthis log?
Hi- My mouse is flickering, and I've had an ongoing problem with my laptop running at high usage(up to 100% CPU usage with only firefox open).
I have Avast anti-virus free, latest scan found nothing. I downloaded and ran Malwarebytes, and I got a couple of problems resolved there.). I found an article that suggested running hijackthis and looking for BPOs.
I am not sure what to do from here, could someone look at the log and let me know my best options? Also, any other suggestions on loking for running viruses would be welcome. Thanks.
hijackthis.log
I have Avast anti-virus free, latest scan found nothing. I downloaded and ran Malwarebytes, and I got a couple of problems resolved there.). I found an article that suggested running hijackthis and looking for BPOs.
I am not sure what to do from here, could someone look at the log and let me know my best options? Also, any other suggestions on loking for running viruses would be welcome. Thanks.
hijackthis.log
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ASKER
Ok, I've got two entries labelled NASTY:
O20 - AppInit_DLLs: C:\PROGRA~2\Google\GOOGLE~ 1\GO36F4~1 .DLL
MSIE: Internet Explorer v11.0 (11.00.9600.18538)
What do I do?
O20 - AppInit_DLLs: C:\PROGRA~2\Google\GOOGLE~
MSIE: Internet Explorer v11.0 (11.00.9600.18538)
What do I do?
ASKER
Oh, and thanks for other advice, I'll attempt that later when I have a bit more time.
ASKER
Never mind, I did fix this and that file's gone, and I'm updating IE (Which I never use, hate the damn thing).
ASKER
Oh, one other thing, I do have a firewall activated, windows firewall. And Windows Defender is disabled already..
AppInit_DLLs: C:\PROGRA~2\Google\GOOGLE~GO36F4~1.DLL is part of Google Desktop App, uninstall it.1\GO36F4~1 .DLL
ASKER
Ok- Uninstall Firefox. check
Uninstall Avast Antivirus. check
Uninstall Malwarebytes. check
Reinstall Avast Antivirus. check
What I will do now is leave Firefox uninstalled for a few days, and see if I run into the same problem. It's not constant, but intermittent, so I'll know within a couple of days if leaving Firefox uninstalled fixes the issue.
Uninstall Avast Antivirus. check
Uninstall Malwarebytes. check
Reinstall Avast Antivirus. check
What I will do now is leave Firefox uninstalled for a few days, and see if I run into the same problem. It's not constant, but intermittent, so I'll know within a couple of days if leaving Firefox uninstalled fixes the issue.
ASKER
Thanks, everyone, I have been running without firefox, and have had no recurrence of the issue. Firefox is out!
ASKER