Paging Files issue

Error Message that my friend is receiving:

•      Paging file notification:  also last week a “paging” file System Properties notice popup screen  message (not really an error) started appearing at bootup:  “Windows created a temporary paging file on your computer because of a problem that occurred with your paging file configuration when you started your computer.  The total paging file size for all disk drives may be somewhat larger than the size you specified.” --- and when I click “OK”  then the Performance Options says the Virtual Memory “total paging file size for all drives is 0MB.  I changed that setting from -0- to “automatically manage”

the reason why I am looking for help is because my friend called me and told me that her Hard Disk in completely full. He only has 1GB of free space. when I checked her what was taking so much space I found out that her TEMP file is 61GB. I navigate to C:/ -->Windows --> Temp. Usually when I clean a computer I always go in this folder and delete everything in it. The computer runs better and faster. In this case I was afraid to delete 61GB of Cab files because I never seen such a huge temp file. 1) I don't understand what is causing the temp file to be so big 61GB 2) even if I delete what is in it, will it keep filling up in the future ?

- Can someone explaining me in simple word what that error message mean please ?
- Can someone explaining me if the paging setting has been messed up by friend and if this can cause the temp file to grow exponentially
- can I delete the content of that temp file without damaging the OS of that Computer

another piece of information is there are 3 people connecting to that computer using remote desktop (terminal services) does this help you ?

I have screen shot if you need them and she is using windows 7

thank you everyone so much for your help
ItaliabellaAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

bbaoIT ConsultantCommented:
> Can someone explaining me in simple word what that error message mean please ?

memory usage by Windows and applications exceeded the virtual memory size offered by the OS paging system.

> Can someone explaining me if the paging setting has been messed up by friend and if this can cause the temp file to grow exponentially

the temp (paging) file actually can't grow due to limited disk space, hence the errors were reported.

> can I delete the content of that temp file without damaging the OS of that Computer

disabling paging at all will remove the paging (temp) files but the system capability will be significantly limited if there are heaps of applications or services to be loaded.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
KaffiendCommented:
Whatever is in c:\Windows\Temp not only *can* be removed, they probably *should* be removed (unless they have a timestamp not older than the time of last system startup)

That folder is like scratch space - as the name implies, it is not meant to put stuff in there permanently.

Whatever application/program is putting 61Gb worth of stuff in there is misbehaving, or is VERY poorly written, and imo should be banished forever.

So, go ahead, those files are supposed to be there only temporarily.  Delete them.
0
ItaliabellaAuthor Commented:
Kaffien you said: "Unless they have a time stamp not older than the time of last system startup" how can i find that out?
 I took some screenshot of what is inside the temp file, if i post them can that help you to tell me with more security if i can or if i can not delete them ?

Second, i am afraid that if i am deleting them they will re-grow. in other words how can i stop this issue from happening.

do you think it's a good idea instead of deleting them simply copy them over an external USB drive first, then delete them. and see how the computer is behaving. this is a business i don't want to delete them and have my friend telling me that the system is not working properly.
if i copy them to an external hard drive and something goes wrong i can quickly put them back.
0
10 Tips to Protect Your Business from Ransomware

Did you know that ransomware is the most widespread, destructive malware in the world today? It accounts for 39% of all security breaches, with ransomware gangsters projected to make $11.5B in profits from online extortion by 2019.

ItaliabellaAuthor Commented:
BBao, great explanation but it doesn't help me to solve the problem. do you have any recommendation after you read my problem please ?
0
bbaoIT ConsultantCommented:
> do you have any recommendation after you read my problem please ?

1. clean up the disk to get more free space. as recommended above, files under C:\Windows\Temp and C:\Users\<username>\AppData\Local\Temp should be remove followed by a restart.

2. clean up applications to remove unnecessary items especially those occupied heaps of space.

3. reset paging setting to Windows default if it was changed for some reason.

4. if nothing can be removed for some reasons, get a larger disk.
0
ItaliabellaAuthor Commented:
BBAo # 3 how can i know what is the default setting for paging files ? how can i reset it to default please ?

do you have a screen shot that i can copy please ?
0
bbaoIT ConsultantCommented:
from Control Panel > System Properties > Advanced > Performance > Advanced > Virtual Memory > Change...
see below the screenshot from my Windows 7.
Screen-Shot-2017-03-23-at-12.49.34.png
0
ItaliabellaAuthor Commented:
Excellent. Thank you so much. to both of you.

tomorrow i am going back and delete the temp and make sure that the paging files is ok. I will let you know tomorrow night.
0
ItaliabellaAuthor Commented:
Hello Guys i was doing some research about this issue and this is what a person said:

"Hello,

we had the same problem. Deleting the cab_xxxx files only resulted in regeneration every 30min.

Checking <windows>\Logs\CBS folder I found lots of .log and (some) .cab files
It seems, that windows wasn't able to zip (makecab.exe) one of the .log files.

Solution was:
in <windows>\Logs\CBS folder delete the oldest .log file (you can also delete them all)
in <windows>\temp folder delete every cab_xxxx

in the following regeneration process, the remaining (CBS) logs where zipped correctly, and <windows>\temp was left clean"

It's clear to me at this point that i can safetly delete everything inside the <windows>/Temp ...but what about the <windows>/logs/CBS folder ? can i delete the oldest .log file?

Thank you
0
KaffiendCommented:
If this is your friend's work computer (it is owned by the company he/she works for), then it is really up to that company's IT team to help resolve the problem.

I think it is safe to remove anything in the Windows\Temp folder to get the computer to a state where it is functional.  But, even this should be left to that company's IT team - that computer is after all, the property (and responsibility) of that company.

If you are not comfortable with what to delete and the reasons why, perhaps it is best to leave it to the people responsible for the maintenance of that computer.

Below is a link to how to remove those files if you are curious and want a better understanding:
http://www.cagedrat.com/microsoft-windows/microsoft-windows-updates-cab-files-filling-up-hard-drive/
0
ItaliabellaAuthor Commented:
Hello Everyone and sorry for the delay. I finally deleted all the temp freeing up 70GB of space. The computer works great and no issues whatsoever. I didn't touched the CBS folder.

Thank you again.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows 7

From novice to tech pro — start learning today.